Windows 7 pro 64 bit only using 3.37 GB of 4GB of ram

nightlance2063

New member
Local time
9:03 PM
Messages
4
I just recently installed windows 7 pro 64 bit on my computer. under the computer properties it shows 4 GB of ram installed but 3.37 is usable. I have a asus p5gc-mx/1333 mother board and 2 2GB ram sticks. I really don't understand why it is only letting me use 3.37GB of ram
 

My Computer My Computer

At a glance

Windows 7 pro 64bit
Computer type
PC/Desktop
OS
Windows 7 pro 64bit
Most often times the remaining ram is being used for built in graphics processor. Do you have a Graphics card installed?
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
I am running a GT240 that is not built in
 

My Computer My Computer

At a glance

Windows 7 pro 64bit
Computer type
PC/Desktop
OS
Windows 7 pro 64bit
there is a built in one but it is not being used
 

My Computer My Computer

At a glance

Windows 7 pro 64bit
Computer type
PC/Desktop
OS
Windows 7 pro 64bit
Well, windows and other programs must be using some of that RAM. I am no expert on this, but I've seen this issue come up multiple times. The OS is smart enough to divvy up the RAM according to need. If you would like to see more RAM, you may just need to buy more. This is a built-in feature, not an actual problem with the computer.
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
It has nothing to do with Windows. The missing portion of RAM is Hardware Reserved, in use by the hardware. Installing more RAM is not going to help. The motherboard in question has a stern memory limitation. In any case, you need to go though the BIOS and look for "Memory Remap" or something similar.
 

My Computer My Computer

At a glance

Windows 10 Pro (x64)Intel Core i7-3930K (3.2GHz - 4.5GHz)4x Samsung 4GB PC3-12800 DDR3 (16GB 1600MHz)Nvidia Geforce GTX 690
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware Aurora ALX R4
OS
Windows 10 Pro (x64)
CPU
Intel Core i7-3930K (3.2GHz - 4.5GHz)
Motherboard
Alienware Aurora-R4 x79
Memory
4x Samsung 4GB PC3-12800 DDR3 (16GB 1600MHz)
Graphics Card(s)
Nvidia Geforce GTX 690
Sound Card
SteelSeries Siberia Elite
Monitor(s) Displays
Dell UltraSharp U3011
Screen Resolution
2560x1600
Hard Drives
Samsung 850 Pro 256 GB, Seagate 1TB Desktop Hybrid HDD, 2x Western Digital 4TB Green HDD
PSU
875W Some Dell PSU <.<
Case
Alienware Aurora ALX
Cooling
Custom Liquid Cooling (EK CPU & GPU blocks) dual EK 480RAD
Keyboard
Logitech G710+ Mechanical
Mouse
Logitech G700s
Internet Speed
Verizon Fios (50 mbps average)
Other Info
Server: Intel NUC D54250WYK: i5-4250U, 16GB, 256 GB mSATA, Windows Server 2012 R2
Thank you i will go take a look at the bios again
 

My Computer My Computer

At a glance

Windows 7 pro 64bit
Computer type
PC/Desktop
OS
Windows 7 pro 64bit
Yep, restricted RAM on that motherboard. Quote from ASUS:

'2 x DIMM, max. 4GB, DDR2 667/533 MHz, non-ECC, un-buffered memory
Dual channel memory architecture'

Goes on to say max for 32bit is <3GB

So installing more RAM wont help in this case to improve performance
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Understand you have a discrete GPU - question is, is it really being used or is the BIOS still sitting on the on-board graphics.
 

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Back
Top