Windows 7 Random BSOD

[ljuarez]

Hello. I'm running Windows 7 (64-bit)
i5 750, 8GB RAM, ASUS SuperComputer Motherboard, ATI HD 5850

I keep getting random BSOD. Doesn't seem to matter if I'm playing games or not. I have tried updating all my drivers but still get the BSOD. Can someone help?

Thanks

 

[Jonathan_King]

Welcome to SF!

Start by removing Norton. It is a well-known cause of BSODs.

Use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Install Microsoft Security Essentials as a replacement.

Install this Realtek network driver: 218.210.127.131/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

Also, run a RAM test. See here: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

A hard drive test is also in order. See here: HD Diagnostic

It looks like the jcgriff2 app was terminated abruptly, before it had finished. If you need more help, could you run that program again, and upload the output folder?

...Summary of the BSODs:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 12:31:04.141 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:25.172
BugCheck 3B, {c0000046, fffff80002ef4034, fffff88003af70c0, 0}
*** WARNING: Unable to verify timestamp for fvevol.sys
*** ERROR: Module load completed but symbols could not be loaded for fvevol.sys
Probably caused by : partmgr.sys ( partmgr!PmLegacyDeviceControl+243 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 11:56:51.992 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:11.022
BugCheck 1000007E, {ffffffffc0000005, fffff80003291b48, fffff880031af5d8, fffff880031aee40}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 00:44:57.529 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:44.560
BugCheck 24, {1904fb, fffff880097abf68, fffff880097ab7d0, fffff880012d0613}
Probably caused by : Ntfs.sys ( Ntfs! ?? ::NNGAKEGL::`string'+e7d0 )
PROCESS_NAME:  consent.exe
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 00:41:59.496 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:57.901
BugCheck 109, {a3a039d898ba7950, b3b7465eeb374b46, fffff80003210cd0, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 00:32:23.931 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:59.336
BugCheck 109, {a3a039d898ab3722, b3b7465eeb280918, fffff80003210730, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 00:15:51.026 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:28.430
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for fvevol.sys
*** ERROR: Module load completed but symbols could not be loaded for fvevol.sys
Probably caused by : partmgr.sys ( partmgr!PmLegacyDeviceControl+243 )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  WmiPrvSE.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 00:11:16.446 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:31.851
BugCheck 1E, {ffffffffc0000005, fffff800031716ad, 0, 50}
Probably caused by : ntkrnlmp.exe ( nt!HvTrackCellRef+1d )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct 13 00:02:39.638 2010 (UTC - 4:00)
System Uptime: 0 days 0:23:55.042
BugCheck 109, {a3a039d899094897, b3b7465eeb861a9d, fffff80003290390, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Oct 12 23:22:19.596 2010 (UTC - 4:00)
System Uptime: 0 days 0:20:00.626
BugCheck 109, {a3a039d899137560, b3b7465eeb904766, fffff80003210d10, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Oct 12 23:01:11.972 2010 (UTC - 4:00)
System Uptime: 0 days 2:12:04.377
BugCheck 109, {a3a039d89cae75b5, b3b7465eef2b47ab, fffff80003210d20, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/font]

 

[ljuarez]

Thanks for the response. Computer will not allow me to boot, seems to freeze before boot every time. I'm not sure how to get around that so I can do the tests and provide you the correct dump files.

 

[ljuarez]

I was able to Boot after I removed 2 sticks of RAM. I also attached the dump files and have since deleted norton. I'll run the RAM test overnight and will let you know the result. Thanks again for the help.

 

[Jonathan_King]

Thanks, perhaps RAM is the issue. Run the Memtest with all sticks in.