Windows 7 randomly crashes with BSOD

[nicholascsk]

I've recently reformatted my HDD due to an increasing number of BSODs. However, even after doing a clean installation, I'm still facing the problem of random BSOD occurring without me being able to point out any programs that could be at fault. Please help me solve my problem

Windows 7 Ultimate x64
Original OS
Retail
1yo Hardware
Re-installed OS just two days back

Nicholas

 

[Lemur]

Welcome to SF, nicholascsk.

Checking log. Meanwhile, update your lan and wireless network drivers:

Driver c:\windows\system32\drivers\rt64win7.sys (7.2.1125.2008, 183.00 KB (187,392 bytes), 11/6/2009 4:35 AM)

Driver c:\windows\system32\drivers\netr7364.sys (4.0.0.15, 690.50 KB (707,072 bytes), 11/6/2009 4:35 AM)

 

[Lemur]

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads


Also found:

BugCheck 1000007E, {ffffffffc0000005, fffff88004269380, fffff8800289cbb8, fffff8800289c420}

Probably caused by : memory_corruption

Followup: memory_corruption

Please run the following:

Memtest 86+

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[nicholascsk]

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads


Also found:

BugCheck 1000007E, {ffffffffc0000005, fffff88004269380, fffff8800289cbb8, fffff8800289c420}

Probably caused by : memory_corruption

Followup: memory_corruption

Please run the following:

Memtest 86+

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Hi Lemur,

Very glad to receive help so soon and thank you for welcoming me to SF.

Just wanted to check, if I uninstalled the STPD.sys, does this mean that I'll not be able to use any CD virtualization program in the future?

And, would it be right to say that the problem bugging my PC currently is due to the Daemon Tools I have installed on my computer? Never had a problem with this tool in the past, and am quite shocked to see this. If it is indeed the case, I would then delete this program which are also installed on my laptop (not facing any problem yet).

Would be running the Memtest later on at night as it seems like it might take a few hours.

~Nicholas~

 

[Tews]

Hi Nicholas.. It is recommended to uninstall Daemon Tools because it uses SPTD.sys, which is notorious for causing BSOD crashes ... Once we have a stable system, you can either try reinstalling Daemon Tools, or try using MagicDisc, which does not use that driver... Use this uninstaller to remove SPTD.sys.. SPTD.sys Uninstaller

You will need to run Memtest for at least 5 passes, and will want to let it run overnight as it will take some time to complete.. Let us know if you need help...

 

[Lemur]

Thanks Tews!

Nicholas, let us know how this works for you!

 

[Tews]

You were sleeping at the time...

 

[Lemur]

You were sleeping at the time...

Whaddya mean? I'm sleeping right now.

 

[nicholascsk]

To both Lemur and Tews,

I have uninstalled STPD.sys as adviced and also allowed the Memtest to run overnight.

After 8 passes, there is still no error indicated. So does this mean that my PC is more or less safe from BSODs?

Thanks a lot for your advice

~Nicholas~

 

[Lemur]

To both Lemur and Tews,

I have uninstalled STPD.sys as adviced and also allowed the Memtest to run overnight.

After 8 passes, there is still no error indicated. So does this mean that my PC is more or less safe from BSODs?

Thanks a lot for your advice

~Nicholas~

Time will tell. But no news is good news. Then again, let us know in a day or two if this worked. Take care!

 

[nicholascsk]

Boohoo, the problem just came back while I was booting up. After it happened, it took quite some time for the PC to actually boot up to Windows desktop. It then hanged after taking around a good 5 minutes to boot up to desktop. I did a forced shutdown before switching it on again and am very fortunate to get in here. Here are the logs and hopefully this time, they will reveal some critical information. Sorry to trouble again

 

[Lemur]

Sorry to hear that.

From an elevated command prompt, run:

CHKDSK C: /R /F:

 

[nicholascsk]

Sorry to hear that.

From an elevated command prompt, run:

CHKDSK C: /R /F:

I did as mentioned but nothing wrong was detected. Am I supposed to upload some log (if any)? And my PC was hit, once again, with another BSOD. Sorry to keep troubling you. I really have no clue on what to do.

Will not be able to visit this forum for the next few days too due to some workplace problem.

~Nicholas~

 

[zigzag3143]

Sorry to hear that.

From an elevated command prompt, run:

CHKDSK C: /R /F:

I did as mentioned but nothing wrong was detected. Am I supposed to upload some log (if any)? And my PC was hit, once again, with another BSOD. Sorry to keep troubling you. I really have no clue on what to do.

Will not be able to visit this forum for the next few days too due to some workplace problem.

~Nicholas~

No Trouble Nicholas thats why we are here

If you can get back to log on please find the DMP file as instructed below and upload it to us.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

 

[nicholascsk]

Sorry to hear that.

From an elevated command prompt, run:

CHKDSK C: /R /F:

I did as mentioned but nothing wrong was detected. Am I supposed to upload some log (if any)? And my PC was hit, once again, with another BSOD. Sorry to keep troubling you. I really have no clue on what to do.

Will not be able to visit this forum for the next few days too due to some workplace problem.

~Nicholas~

Really sorry about my not uploading of the BSOD files. Didn't check to see if my attachments were uploaded. Here they are.