Windows 7 Reduced To Nothing!

[TManTM]

Ok, so my laptop was running fine until i restarted it. Then it seemed to be running in a 16 bit mode, it has 6 processes running (but it says 22), I cant right click, and the internet will not work! Nothing is working! I have restore disks but I want to see if anyone has a solution to this crisis.

 

[scrooge]

download Malwarebytes'Anti-Malware (free version) and do a full scan and see if it finds anything.

scrooge

 

[search53]

How is the OP supposed to download anything without internet access??

 

[stormy13]

Same way they posted here, from another computer. Just put it on a USB key and get it there that way.

 

[rraod]

Your windows 7 is 64-bit as per your specs and you say windows 7 is running in 16 bit mode. Windows 7 64-bit does not have 16-bit mode. Did you see this mode in task manager?

About the 6 processes you see and 22 it says on Task Manager, try clicking the check mark on "Show processes from all users".

You can try SFC /SCANNOW command on Command window with Administrator privilages.

 

[Heyyou]

Perhaps if you re-boot and run chkdisk.

 

[TManTM]

OK, so I winrared a video of the problem. Malwarebytes did not find anything so it has to be something with the OS. I have had the display problem before and fixed it by changing the desktop from Windows Classic, now i can only choose one thing, windows classic. I saw dwm.exe is not running under the processes, could that be it?
View attachment 189993

 

[TManTM]

Also, when I try and restore my laptop, it says the service is not started. I have no idea what to do, please help!

 

[Britton30]

What other steps suggested have you tried? The video says nothing, what are we looking for?

 

[TManTM]

I have tried the Malware scanner, I have tryed changing themes, i have even tried starting in safe mode to start vital processes, nothing has worked. I am currently reformating a 1tb hd so I can put important files on to it, then restore my laptop wih my back up discs. I have also looked on the windows restore, it says the service is not started and that is the same with my internet.....

 

[TManTM]

I am currently looking for someone who has info on how to start up my services/ processes again. I currently have only 27 processes and 27 services running.

 

[TManTM]

THis all started when I was playing FSX, I then stopped playing and shut off my computer. I did some other stuff then came back and this stuff was happening. I have tried to turn Windows 7 themmes back on but they are all shaded grey, probably because dwm.exe is not running under processes.

 

[gregrocker]

Have you run Startup Repair yet if Win7 doesn't start, or run SFC -SCANNOW Command or a Repair Install if it does start?

I would also clean reinstall without the corrupting factory preinstalled bloatware if you are forced to reinstall/restore: Reinstalling Windows 7

 

[TManTM]

All my audio devices, P11 headset, built-in stereo, are not detected! I can't do anything, I looked at the system repair but sadly my laptop came as Windows 7 so I don't have a disk, and I can't exactly go out and buy one for 224.95 dollars!

 

[TManTM]

All I do have is the restoration disks for the Acer Aspire 5742-7342 courtesy of Geek Squad. I am still formating my external hard drive. If no one can find an answer to this predicament then I will use my External HD and restoration disks.

 

[stormy13]

As far as a startup repair goes, if you don't have an actual Windows 7 disk you can make one,

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

Won't allow you to install Windows, but you can run the repair tools from it.

 

[gregrocker]

Burn the Win7 Installation DVD to DVD so you have the ability to clean reinstall with the Product Key on COA sticker, but more importantly for now can run a Repair Install and have the Repair console on second screen after booting.
http://msft.digitalrivercontent.net/win/X17-58997.iso Windows 7 Home Premium x64 English
Windows 7 USB-DVD Download Tool

Then run the steps I suggested earlier in order given.
Startup Repair
SFC -SCANNOW Command

Reinstalling Windows 7

 

[TManTM]

I have tried running the cmd prompt as adminastrator, it works. I tryed both sfc /verfiyonly and sfc /scannow. It says the "Windows Resource Protection could not start the repair service.

 

[gregrocker]

Then move to the Repair Install as suggested.

 

[TManTM]

Ok, I opened my services and 90% of them say DISABLED under the Startup Status. ANyone have a suggestion. They won't let me turn them on.