Solved Windows 7 Service Pack 1 fails repeatedly

fullhse

New member
Local time
12:28 PM
Messages
6
I had some trojan issues on this computer which have been completely resolved. All updates have installed except service pack one. I have run the update readiness tool and the log from the csi says payload file missing. I have run sfc /scannow that comes back with errors that cannot be fixed even though I have run it repeatedly. I have run the FixIt from Microsoft.

now what?
 

My Computer My Computer

At a glance

Windows 7 x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
What browser are you using?

I had some trojan issues on this computer which have been completely resolved
What was the Trojan, and how did you resolve this infection?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Reply

Firefox is the browser I am using, Trojan.Phex.THAGen4 was the trojan. It was removed using Malwarebytes. After that, I had to go through and take different steps to restore my windows firewall (which had been disabled), restore my Windows Defender (which had been disabled), and install missing updates (which all installed successfully except SP1) using help from bleepingcomputer expert. I ran FSS scans and was given missing registry keys. This took nearly ten days, and now everything works perfectly except my Service Pack will not install no matter what I do.
 

My Computer My Computer

At a glance

Windows 7 x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code BC9

I have completed the steps one through five. Am I supposed to start a new thread as well?
 

My Computer My Computer

At a glance

Windows 7 x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
Make sure you aren't using a proxy ....
1) Under “Tools” in the browser tool bar select “Internet Options”.
2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
3) Click “LAN Settings” near the bottom of the “Connections” section.
4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
6) Click “Ok” to close the “Internet Options” window.
IF the proxy box was checked, and you unchecked it, you will need to reboot.

You may have some adware, let's take a look:download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
  • This time, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.


Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

See if you can download SP1 now.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Post in this thread, Tom meant not to post in his thread.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Log One

Code:
# AdwCleaner v3.006 - Report created 07/10/2013 at 12:53:31
# Updated 01/10/2013 by Xplode
# Operating System : Windows 7 Home Premium (64 bits)
# Username : Heather - HEATHER-PC
# Running from : C:\Users\Heather\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Users\Heather\AppData\Local\Temp\Uninstall.exe
Folder Found : C:\Users\Lena\AppData\Roaming\Mozilla\Firefox\Profiles\u5seqyoy.default\Extensions\[email protected]
Folder Found : C:\Users\Liesel\AppData\Roaming\Mozilla\Firefox\Profiles\gzsl8qlr.default\Extensions\[email protected]
Folder Found : C:\Users\Markus\AppData\Roaming\Mozilla\Firefox\Profiles\8pvmb45r.default\Extensions\[email protected]
Folder Found C:\Users\Heather\AppData\Local\PackageAware
Folder Found C:\Users\Heather\AppData\LocalLow\FunWebProducts
Folder Found C:\Users\Heather\AppData\LocalLow\MyWebSearch

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Found : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Found : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
Key Found : HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
Key Found : HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
Key Found : HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
Key Found : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
Key Found : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Found : HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Found : HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Found : HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Found : HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}
Key Found : HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
Key Found : HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
Key Found : HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
Key Found : HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
Key Found : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
Key Found : HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_inspiration(2)_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_inspiration(2)_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{01947140-417F-46B6-8751-A3A2B8345E1A}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{2E3537FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{3E1656ED-F60E-4597-B6AA-B6A58E171495}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{3E720451-B472-4954-B7AA-33069EB53906}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{63D0ED2B-B45B-4458-8B3B-60C69BBBD83C}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{72EE7F04-15BD-4845-A005-D6711144D86A}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{819FFE21-35C7-4925-8CDA-4E0E2DB94302}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [[email protected]]

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16476


-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\5vgnpcm9.default\prefs.js ]

Line Found : user_pref("dom.ipc.plugins.enabled.npmywebs.dll", false);

[ File : C:\Users\Markus\AppData\Roaming\Mozilla\Firefox\Profiles\8pvmb45r.default\prefs.js ]


[ File : C:\Users\Lena\AppData\Roaming\Mozilla\Firefox\Profiles\u5seqyoy.default\prefs.js ]


[ File : C:\Users\Liesel\AppData\Roaming\Mozilla\Firefox\Profiles\gzsl8qlr.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [8065 octets] - [07/10/2013 12:53:31]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [8125 octets] ##########
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 7 x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
Log Two

Code:
# AdwCleaner v3.006 - Report created 07/10/2013 at 12:58:43
# Updated 01/10/2013 by Xplode
# Operating System : Windows 7 Home Premium (64 bits)
# Username : Heather - HEATHER-PC
# Running from : C:\Users\Heather\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Heather\AppData\Local\PackageAware
Folder Deleted : C:\Users\Heather\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Heather\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Markus\AppData\Roaming\Mozilla\Firefox\Profiles\8pvmb45r.default\Extensions\[email protected]
Folder Deleted : C:\Users\Lena\AppData\Roaming\Mozilla\Firefox\Profiles\u5seqyoy.default\Extensions\[email protected]
Folder Deleted : C:\Users\Liesel\AppData\Roaming\Mozilla\Firefox\Profiles\gzsl8qlr.default\Extensions\[email protected]
File Deleted : C:\Users\Heather\AppData\Local\Temp\Uninstall.exe

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [[email protected]]
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_inspiration(2)_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_inspiration(2)_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{01947140-417F-46B6-8751-A3A2B8345E1A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2E3537FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3E1656ED-F60E-4597-B6AA-B6A58E171495}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3E720451-B472-4954-B7AA-33069EB53906}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{63D0ED2B-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{72EE7F04-15BD-4845-A005-D6711144D86A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{819FFE21-35C7-4925-8CDA-4E0E2DB94302}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16476


-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\5vgnpcm9.default\prefs.js ]

Line Deleted : user_pref("dom.ipc.plugins.enabled.npmywebs.dll", false);

[ File : C:\Users\Markus\AppData\Roaming\Mozilla\Firefox\Profiles\8pvmb45r.default\prefs.js ]


[ File : C:\Users\Lena\AppData\Roaming\Mozilla\Firefox\Profiles\u5seqyoy.default\prefs.js ]


[ File : C:\Users\Liesel\AppData\Roaming\Mozilla\Firefox\Profiles\gzsl8qlr.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [8357 octets] - [07/10/2013 12:53:31]
AdwCleaner[S0].txt - [8296 octets] - [07/10/2013 12:58:43]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8356 octets] ##########
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 7 x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
Thank you! After trying this for months it did install successfully today!
 

My Computer My Computer

At a glance

Windows 7 x64
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
You're quite welcome! So glad you got SP1 to install ;)

Please read this about disabling and removing add ons in FireFox.
https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Now,
Removing/Uninstalling AdwCleaner:


Double click on AdwCleaner.exe to run the tool again.
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.
Create a new, "clean" restore point:
Right click Computer, choose properties. On the left side pane, click "System Protection". Click on the 'configure button'.
Now check "Turn off system protection"
Restart your computer
Now follow the above instructions, but uncheck "Turn off System Protection"

*** Keep TFC by OldTimer and run it at least once a week.

You should be good to get the rest of the Critical updates (select a few (3-4) at a time) ... :geek:
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
The SFC showed this error -
Code:
 Line 70472: 2013-10-06 22:32:55, Info                  CSI    000002ef [SR] Verify complete
 Line 70473: 2013-10-06 22:32:55, Info                  CSI    000002f0 [SR] Repairing 1 components
 Line 70474: 2013-10-06 22:32:55, Info                  CSI    000002f1 [SR] Beginning Verify and Repair transaction
 Line 70475: 2013-10-06 22:32:55, Info                  CSI    000002f2 [SR] Cannot repair member file [l:76{38}]"Microsoft.Interop.Security.AzRoles.dll" of Microsoft.Interop.Security.AzRoles, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

Since you've apparently now got SP1 to install, that may have changed things a bit - please repeat the full WindowsUpdate Posting Instructions and post ALL the requested data
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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