Solved Windows 7 service pack 1 update problem

[Pekicro]

Hi guys I have a problem for a while now i cant install sp1 update for windows 7, I have windows 7 64x Ultimate. I tried running System Update Readiness tool and SFC scan but nothing seems to work. I would re-install the windows but my DvD rom doesn't work... I even tried making an Image of windows 7 with service pack 1 on my laptop to try and update my pc via that image file but it wont upgrade... I really dont know what to do, any way i can fix this or is there some other way i can install my windows without using a dvd rom. Here is the log from System Update Readiness Tool.


Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2012-01-16 11:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_f931f72fd1921560e86817ff9b1e3ea4_31bf3856ad364e35_8.0.7600.16490_none_78bdc9c663437141.manifest amd64_f931f72fd1921560e86817ff9b1e3ea4_31bf3856ad364e35_8.0.7600.16490_none_78bdc9c663437141
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_5de299763e5fe925f111d3a829ac07aa_31bf3856ad364e35_8.0.7600.20600_none_32288ab9841760f4.manifest amd64_5de299763e5fe925f111d3a829ac07aa_31bf3856ad364e35_8.0.7600.20600_none_32288ab9841760f4
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_5e651d983ac927ef96902d21d3240f3b_31bf3856ad364e35_8.0.7600.20600_none_4e896bf1628cd4ba.manifest amd64_5e651d983ac927ef96902d21d3240f3b_31bf3856ad364e35_8.0.7600.20600_none_4e896bf1628cd4ba
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_f31acd9b4b622784722546b32ae9a512_31bf3856ad364e35_8.0.7600.16490_none_7388ff63aef27b97.manifest amd64_f31acd9b4b622784722546b32ae9a512_31bf3856ad364e35_8.0.7600.16490_none_7388ff63aef27b97

Summary:
Seconds executed: 737
Found 6 errors
CSI Manifest Failed Catalog Check Total count: 4
CBS Catalog Corrupt Total count: 2

Unavailable repair files:
winsxs\manifests\amd64_f931f72fd1921560e86817ff9b1e3ea4_31bf3856ad364e35_8.0.7600.16490_none_78bdc9c663437141.manifest
winsxs\manifests\amd64_5de299763e5fe925f111d3a829ac07aa_31bf3856ad364e35_8.0.7600.20600_none_32288ab9841760f4.manifest
winsxs\manifests\amd64_5e651d983ac927ef96902d21d3240f3b_31bf3856ad364e35_8.0.7600.20600_none_4e896bf1628cd4ba.manifest
winsxs\manifests\amd64_f31acd9b4b622784722546b32ae9a512_31bf3856ad364e35_8.0.7600.16490_none_7388ff63aef27b97.manifest
servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.cat

Thanks in advance!

 

[amb1982]

How much space do you have left on your hard disk?

SP1 is quite greedy and requires at least 5G of free space before it even entertains the idea of installing it.

Ad

 

[Pekicro]

41,8 gb :/

 

[amb1982]

And if you run Windows update does it detect SP1 needs installing? best place tio install it from is Windows Update

 

[Pekicro]

yes but it seems there is just 1 little part of the update that doesn't want to install "KB(976932) 73,6 MB - 832,6 MB"

 

[ignatzatsonic]

Try to install it directly, bypassing Windows update.

Download the package you need from here. Sometimes that works when Windows Update fails.

Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

 

[amb1982]

ok provided that your 41.8GB of free space is on the C drive then the only other thing i can think of is its an isue with the language packs.

Go to Start, Control Panel, Region and Language > Keyboards and Languages > Install/Uninstall Languages > Uninstall display languages. Then click EVERY language there, except English. Then uninstall. This process will take about 1 hour, maybe longer.

Reboot after this and go back to your Windows update and try again.
If it installs successfully you can then return to control panel and re-add all the languages if you wish.

 

[Pekicro]

ok thanks guys will try both sulotions you gave me and let you know
oh yea i also get some wusa.exe error sometimes if that means anything to you.

 

[ignatzatsonic]

ok thanks guys will try both sulotions you gave me and let you know
oh yea i also get some wusa.exe error sometimes if that means anything to you.

You need the 903.2 MB package from that link---the next to last one listed. Ignore the others.

I know nothing about the WUSA error.

 

[Pekicro]

Tried both but failed :/ windows update gave me an error 80073712, when i tried installing it myself it gave me the same error "Error: ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)"

 

[niemiro]

Hi guys I have a problem for a while now i cant install sp1 update for windows 7, I have windows 7 64x Ultimate. I tried running System Update Readiness tool and SFC scan but nothing seems to work. I would re-install the windows but my DvD rom doesn't work... I even tried making an Image of windows 7 with service pack 1 on my laptop to try and update my pc via that image file but it wont upgrade... I really dont know what to do, any way i can fix this or is there some other way i can install my windows without using a dvd rom. Here is the log from System Update Readiness Tool.


Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2012-01-16 11:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_f931f72fd1921560e86817ff9b1e3ea4_31bf3856ad364e35_8.0.7600.16490_none_78bdc9c663437141.manifest amd64_f931f72fd1921560e86817ff9b1e3ea4_31bf3856ad364e35_8.0.7600.16490_none_78bdc9c663437141
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_5de299763e5fe925f111d3a829ac07aa_31bf3856ad364e35_8.0.7600.20600_none_32288ab9841760f4.manifest amd64_5de299763e5fe925f111d3a829ac07aa_31bf3856ad364e35_8.0.7600.20600_none_32288ab9841760f4
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_5e651d983ac927ef96902d21d3240f3b_31bf3856ad364e35_8.0.7600.20600_none_4e896bf1628cd4ba.manifest amd64_5e651d983ac927ef96902d21d3240f3b_31bf3856ad364e35_8.0.7600.20600_none_4e896bf1628cd4ba
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_f31acd9b4b622784722546b32ae9a512_31bf3856ad364e35_8.0.7600.16490_none_7388ff63aef27b97.manifest amd64_f31acd9b4b622784722546b32ae9a512_31bf3856ad364e35_8.0.7600.16490_none_7388ff63aef27b97

Summary:
Seconds executed: 737
Found 6 errors
CSI Manifest Failed Catalog Check Total count: 4
CBS Catalog Corrupt Total count: 2

Unavailable repair files:
winsxs\manifests\amd64_f931f72fd1921560e86817ff9b1e3ea4_31bf3856ad364e35_8.0.7600.16490_none_78bdc9c663437141.manifest
winsxs\manifests\amd64_5de299763e5fe925f111d3a829ac07aa_31bf3856ad364e35_8.0.7600.20600_none_32288ab9841760f4.manifest
winsxs\manifests\amd64_5e651d983ac927ef96902d21d3240f3b_31bf3856ad364e35_8.0.7600.20600_none_4e896bf1628cd4ba.manifest
winsxs\manifests\amd64_f31acd9b4b622784722546b32ae9a512_31bf3856ad364e35_8.0.7600.16490_none_7388ff63aef27b97.manifest
servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.cat

Thanks in advance!

Hello, and welcome to the Seven Forums!

Well done for uploading your log. The answer is right there, in that log. Do you see that it has found 6 errors? Until those are fixed, Windows Update will never work properly.

Let's fix them!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@Pekicro: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Thanks a lot!

Richard

 

[Pekicro]

So i did what you told me, ran the update, crossed my finger and guess what IT WORKED!!! Thank you all for your help specially richard! Thanks m8 had problems with the update for almost a year

 

[niemiro]

So i did what you told me, ran the update, crossed my finger and guess what IT WORKED!!! Thank you all for your help specially richard! Thanks m8 had problems with the update for almost a year

That is excellent news! I am very happy for you! Thanks a lot for reporting back, and feel free to return to this forum should you ever have any more questions, be they related to Windows Update or not.

Have a great day!

Richard

 

[jloc]

Try to install it directly, bypassing Windows update.

Download the package you need from here. Sometimes that works when Windows Update fails.

Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

Too fast, that is exactly what I was going to suggest.

Also, Pekicro, don't forget to mark the thread as solved so people like me don't post in it not knowing that the issue's fixed!

 

[Pekicro]

Try to install it directly, bypassing Windows update.

Download the package you need from here. Sometimes that works when Windows Update fails.

Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

Too fast, that is exactly what I was going to suggest.

Also, Pekicro, don't forget to mark the thread as solved so people like me don't post in it not knowing that the issue's fixed!

Sorry didn't even know i could do that I'm new to the forums did it now
Thanks again everyone! I love this forum!