Hi,
I have two microphones in the sound card after I have installed facebook video call app.
The second microphone is always closed and I have to manually unmute the speaker/sound.
It is always muted even when I unmute this and close the micorphone and sound card.
One thing that would likely help would be to install the proper drivers for your sound, either onboard or actual card as it is currently running on the default Windows audio driver. The default driver does work to a point. It allows you to have sound (not necessarily very good sound) and not much else.
Unfortunately can't point you in the right direction as to which you need as you didn't post any system specs.
Hi,
I have Windows 7 professional 64-bit sp1
intel gradfic card
Genuine intel(R) CPU U7300 @ 1.30 GHz 1.30 GHz Intel Oore Duo
Is it more spec information that you need about the hardware?
That does not answer Stormy's question. The PC vendor and model number if its a factory built system. If its a custom built, the motherboard vendor and model number will help to try and track down what audio you have.
My Computer
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
The sound is RealTek. The driver can be downloaded HERE from Asus
My Computer
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
You need the Realtek audio driver, which is the forst one listed yn that screen shot. You will also likely need the Intel VGA driver for the second, as it is for HDMI audio.
