Windows 7 startup memory dump error

[thetriforcekid]

I do not kow exactly what was going on when this occured, as this is my friends computer and he claims he was downloading music when it rebooted on him. Here is the minidump. Please help.

 

[Jonathan_King]

It looks as if his video card drivers are the cause. They are relatively old:

nvlddmkm.sys Tue Jul 14 12:05:31 2009 (4A5CACCB)

Ask him to update them to the latest version using the box at the bottom of this post.

Here is an article to read on the bugcheck 116: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 15:50:46.306 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:34.023
BugCheck 116, {fffffa800939b010, fffff88004859490, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13490 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 15:49:28.313 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:30.030
BugCheck 116, {fffffa800933a010, fffff88004849490, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13490 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

[nvidia][/nvidia]