Windows 7 System recovery disc freezes

[masterchief]

Hi, My buddy has a Dell laptop, running windows 7 Ultimate. He is trying to create a system recovery disc. He gets to 35% and it stops? Should windows firewall be disabled first ?
Thank You in advance,
Masterchief

 

[Jonathan_King]

Welcome!

I don't think the firewall has much to do with it. See this tutorial here: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

He can use method 2 to download the ISO and burn it.

 

[CassieFWinTeam]

It could be an issue with your CD burner? He can try checking with Dell for updated drivers. Is he seeing any error messages in the process?

Cassandra
Microsoft Windows Outreach

 

[Bare Foot Kid]

Hello masterchief, welcome to Seven forums!



Is your friend trying to create the disks that are available to create from the program provided from the manufacturer as a factory recovery option or the Windows 7 recovery disk that Jonathan_King mentioned above?