Windows 7 ultimate 32 bits keeps throwing an error message

[Andie]

Hi all,

My asus laptop has windows 7 ultimiate 32 bits os, for some reason an annoying error message keeps poping up: "Exception EInOutError in module TPSTSE~1.BAK at 0007F1CC. File access denied." This bloody message drives my nuts and i was googleing it without any luck, could someone in here plz shed me a lights will be greatly appreciated.
Thanks in advance.

 

[richc46]

Heres the story, if it were a common problem we could find it in Google, I looked too.
It may be a virus or other nasty
Run your anti virus scan
Download and run malwarebytes, the full scan after you update the software

If negative, return and we can look further.

 

[Andie]

thanks for ur reply, i already run the anti virus scan, and i also downloaded and run a registry scan appliation, but this error is still poping up.

 

[richc46]

Use malwarebytes and stay away from reg scans and cleaners, they cause problems like this.

 

[Andie]

Thanks mate, i will try tonight and keep my thread updated.