Windows 7 ultimate 64-bit BSOD at random

[xDrUnKeNx]

Ive been having an issue with BSOD for about a month or two now. Everything was working fine before then. The only thing new installed and/or replaced was about 6 months ago i had to replace my Power supply. Its 100% random some days i can jump on play for 2-3 hours no issue, and the next day jump on and BSOD every 15-20min. It will also be running fine for an hour or two, but ill step away and return to find my computer had restart . I will reload up and start to play something and boom crash in 15min reload again and run fine for hours and or over night (to see if it would crash) some times it had and others it had not. I play Guild wars 2 and minecraft only things i really do now, but it does get annoying after having to reboot my computer when it starts acting up. Thanks in advance

~Scott~

 

[FredeGail]

Hello xDrUnKeNx and welcome to Sevenforums.

* What's your temperatures just before a crash?
* Does it only happen while gaming for instance?
* Why did you suspect your PSU at that time?

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.

§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|​

BSOD Analyse

WHEA_UNCORRECTABLE_ERROR (124) Troubleshooting

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.

Usual causes: Hardware, Incompatibility, May be driver corruption

3: kd> !sysinfo cpuspeed
sysinfo: unknown error 80004005
3: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 3515
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ AMD64 Family 16 Model 4 Stepping 3
ProcessorNameString = REG_SZ AMD Phenom(tm) II X4 970 Processor
VendorIdentifier = REG_SZ AuthenticAMD

1) For some reason I did not get the right symbols for your !sysinfo. It's only a few bits of voltages we're talking about, but make sure that your cables are tight, the BIOS settings are default and most important -- nothing is overclocked. Small bits of voltages of the difference is not too serious when dealing with the CPU; but it might be a causer.

2) Ensure that the case is cool inside, check your temperatures in BIOS or use Speccy for instance. Try to open your case info: Ensure warranty rules and regulations), and get a fan to blow directly into the hardware.

3) Update every driver that interacts with the hardware. (Raid, Controllers, Graphics Card driver)

4) Nevertheless it's important to keep Windows updated because 0x124 might not point to hardware.

5) Report if these bugchecks appears at times, they're the most common one within Hardware issues and overclocking.

0x77 – KERNEL_STACK_INPAGE_ERROR
0x7A - KERNEL_DATA_INPAGE_ERROR
0x101 - CLOCK_WATCHDOG_TIMEOUT​

* Are you using the stock cooler?​

​

Best Regards,
Frederik.

 

[xDrUnKeNx]

Re:

Temps idle for MB 37 Celsius, Graphics 40 and hard drive 32. It will crash at random sometimes while playing but ive left it on over night to see if it would crash without being under any load and it would. ive had this computer for about 3-4 years now and its just now starting to act up. The reason i replaced the PSU was because it would randomly shut power off to the PC till it finally wouldnt cut on so i bought a new PSU and its running now and ran fine for 5months + with no issues. Also ive updated the info the best i could anything else im not really sure the person that gave me this computer i no longer speak to. IF there is something else u need and u can explain to me how to get it i will. Thanks again!


*Edit* Also ive kept an eye on temps while i play and none of the temps really got above 55 Celsius

 

[FredeGail]

Right I see, thanks mate.

We can proceed to Memtest86+.

Combining your crash dumps and the general view of BSODs culprits, I'd suggest you to have a look at your memory, the sticks. Through decades people have been using the bootable tool called Memtest86+ and it's basically very unique in these manners.
:info: Be sure to check your warranty rules and regulations before opening your case.

* Memtest86+ is USB-ready, and can be booted directly from it. Download the flashdrive wizard.
* To ensure that either your sticks OR your motherboard slots are broken, it's necessary to do the below procedure-
* Pull out all sticks except ONE, scan it.
* If no errors, pull the scanned stick into another slot.
* Proceed like this until you've scanned all sticks individually, and all the slots.​

​

Best Regards,
Frederik.

 

[xDrUnKeNx]

RE:

Alright ill try that out now because i ran the windows 7 memory test on boot up and didnt find any issue but ill try testing one by one maybe ill get lucky (or unlucky depends on how you look at it) Ill let you know the results of it in a while i guess. Thanks again!

 

[FredeGail]

You're welcome.

Sometimes the Windows one is a bit random. Memtest86+ is a bit more convenient in my opinion.

Best Regards,
Frederik.

 

[xDrUnKeNx]

Should i change any setting in the mem test or just leave everything as it started?..and forgive me im replying via phone...edit...how long should i run it on each stick/slot through 1 pass or more?

 

[FredeGail]

Just let it run the default settings. Leave it running it 6-7 passes.

 

[xDrUnKeNx]

Ok thanks alot for your help ill be letting this run over night i guess have a good one and ill post results when i can

 

[FredeGail]

Take all the time you need.

Best Regards,
Frederik.

 

[xDrUnKeNx]

If i get any error at all should i stop and try the stick in another slot for 5-6 passes if nothing then assume the slot is bad or just let it do each stick 5-6 passes in each slot and just write down error vs pass?...(4pass no error so far on first stick in one slot)

 

[xDrUnKeNx]

Well it seems my graphics card has fried on me left it running came back and was a black screen restarted my computer and i cant get the picture to show up at all

*Edit* ive plugged in via VGA and im able to run the computer at least on the integrated graphics. In device manager its showing my old graphics but i cant get any video to come through when i make it the first graphic card to load

 

[FredeGail]

Sorry for the late reply. Just on top of everything did Memtest86+ came out with any errors at all?

Best Regards,
Frederik.

 

[xDrUnKeNx]

No errors came back. I ran each stick 6-7 passes in each slot and no errors came back on any of them....ive replaced my GPU now and its still giving me BSOD and today was the first time it restarted my computer without any BSOD. I was lucky and watching the temps when the last BSOD happened GPU 58C CPU 59 and MB 45. So im pretty sure its not caused by heat even more so now.

*Edit* Could my HDD be the issue im having because i know it around 6 years old its the only thing i know thats not been replaced since it was last build (along with MB)

 

[FredeGail]

Thank you for that information. Now that we know that your hard drive is focused, we could run some diagnostics on it. As far as I'm concerned it's a Seagate yes?

SeaTools | Seagate

You can make it run in DOS or Windows.

Best Regards,
Frederik.

 

[xDrUnKeNx]

A barracuda ya

 

[FredeGail]

Barracuda is a model within Seagate.

 

[xDrUnKeNx]

Ya was just letting u know in case u needed to know ....thanks a bunch again in advance and hope your week is going well
...also i ran the full long scan on it before hand thinking mayne thats what it is and ut didnt find anything wrong ill run it again in a little while

 

[FredeGail]

Have a great week!

Take all the time you'd need.

Kind Regards,
Frederik.

 

[xDrUnKeNx]

Ok as far as the HDD scan results. I ran Long generic , short generic, short drive self test , Smart check and a long/short fix all test. No errors from all of the tests, but there was something about the long generic test taking a long time due to size of disk, to many windows open or overheating issues. I didnt do any of the advanced tests should i?