Windows 7 ultimate 64 bit error code 8000ffff

[zillah]

Hi experts

Recently I realized that there 32 updates are pending and I can get them to be installed on windows 7 ultimate 64-bit.

http://i46.tinypic.com/15npsh2.jpg

I tried many online suggestions but still no joy.

Error Code 8000FFFF when trying to update windows (windows 7 - Microsoft Community

Update error code 8000ffff - unknown error - Hardware Canucks

Any help what should I do more ?

Thanks

 

[Kaktussoft]

Try to install only 1 update. Works?

 

[zillah]

Try that but still no joy
Regards

 

[Kaktussoft]

In http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

sc query wuauserv
sc query bits
sc query bfe

All are running? Updates download fine, so problem is in the install phase?

 

[Kaktussoft]

Try this fixit How do I reset Windows Update components?
Reboot afterwards and try to install patches again

 

[zillah]

Hi All

sc query wuauserv
sc query bits
sc query bfe

This is what I have got :

C:\Users\ramadan\Desktop>sc query wuauserv

SERVICE_NAME: wuauserv
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\Users\ramadan\Desktop>sc query bits

SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\Users\ramadan\Desktop>sc query bfe

SERVICE_NAME: bfe
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Try this fixit How do I reset Windows Update components?
Reboot afterwards and try to install patches again

Didn't help me at all

Regards

 

[Kaktussoft]

post windowsupdate.log

 

[zillah]

I will post windows update log
Regards

 

[Kaktussoft]

Post C:\windows\windowsupdate.log

 

[zillah]

Please see the attached windowsupdate.log file

 

[Kaktussoft]

Please see the attached windowsupdate.log file

Try to install only 1 patch. Post windowsupdate.log afterwards.

Then it has not so much info and it is easier to read

 

[Kaktussoft]

Enable logging as described here How to Enable Microsoft Installer logging and Verbose logging to gather additional troubleshooting Information
After that install updates again. Preferable only 1! After that:

post windowsupdate.log located in %userprofile%\AppData\Local\Microsoft\Windows
Also post files starting with msi located in %userprofile%\AppData\Local\Temp
Only files created the last hour of course.
You may disable logging afterwards (described in same article)

 

[zillah]

Hi Kaktussoft

Enable logging as described here How to Enable Microsoft Installer logging and Verbose logging to gather additional troubleshooting Information

This article doesn't specify how to do that for windows 7.
I tried to to use the procedure that is specified for Windows Vista and Windows Server 2008.

After updating i file ,I realized there is no "windowsupdate.log" file located post in %userprofile%\AppData\Local\Microsoft\Windows

Regards

 

[Kaktussoft]

Hi Kaktussoft

Enable logging as described here How to Enable Microsoft Installer logging and Verbose logging to gather additional troubleshooting Information

This article doesn't specify how to do that for windows 7.
I tried to to use the procedure that is specified for Windows Vista and Windows Server 2008.

After updating i file ,I realized there is no "windowsupdate.log" file located post in %userprofile%\AppData\Local\Microsoft\Windows

Regards

Did you run the fixit on that page? there are 2 fixtits on that page.... one to enable one to disable. I hope you ran the right one(?).
After that run the updates again and try to find windowsupdate.log somewhere under %userprofile%

 

[Kaktussoft]

I have this
View attachment 242868

 

[zillah]

Did you run the fixit on that page? there are 2 fixtits on that page.... one to enable

The right "fixits" utility didn't support Windows 7 ultimate 64 bit this is what the message told me

 

[Kaktussoft]

Try the attachment. One to disable, one to enable. Reboot is not needed.

I didn't try the fixits... I did it manually, and it works!

 

[zillah]

I tried your .reg file and still I couldn't see windowsupdate.log has been created!!!

Please see the snapshot below :

http://i47.tinypic.com/4hfjus.jpg

 

[Kaktussoft]

I tried your .reg file and still I couldn't see windowsupdate.log has been created!!!

Please see the snapshot below :

http://i47.tinypic.com/4hfjus.jpg

Very strange if it's not there after you did (try to) install patches.
All pacthes are failing ...correct? Give me the KB number of one please

 

[zillah]

All pacthes are failing ...correct?

Yes

Give me the KB number of one please

http://i49.tinypic.com/2iw4pxs.jpg

Regards