windows 7 ultimate boot up problems

[zaragon]

hi

tried loading my windows 7 disk to do a boot up repair and after the windows logo screen it goes blank with just the cursor on it but has not crashed, i left it for about half an hour and it made no difference.

can someone please help me?

 

[Parman]

Are you sure that you're booting into the Windows 7 disk?

 

[zaragon]

yes it,s windows 7 ultimate

 

[Parman]

There might be an issue with your disk. Can you make a new one? You can also use the Windows Installation disk to get into the WinRE environment.

 

[braddersz]

Sounds like your not actually booting from the Disc.


Turn computer on, Immediately tab F8 - This should bring up your bios, Under - Boot Devices, Set your DVD drive to number 1, And your hard drive to number 2.
Save changes, then reboot, It should ask you to press any key to boot from CD.

(Be very careful what you change in the bios, If your unsure, Take pictures and upload them, I'll tell you what to do from there)

 

[zaragon]

My wife,s laptop will not let me post pics. What happens is i insert the windows 7 disc (which i know works cuz i tried it on my sons pc) and boot the pc up and when it asks me to press anykey to boot from cd or dvd it starts installing the files the i get the windows logo then a blank screen with the arrow cursor and it will stay on that screen forever, but does not crash.

And yes the bios settings for the boot devices order is right.

 

[Parman]

http://www.sevenforums.com/general-...-7-ultimate-boot-up-problems.html#post2258325

 

[braddersz]

Ok, Since we have an issue with it hanging, whilst trying to boot from CD,

Try:

Boot up as normal, but from the moment you press the power button, TAP the F8 Key, This should bring up some different boot options:

GO ahead and select the option for Safe Mode.
If successful, Open a command prompt, - Click on Start, Then in the search programs and files box, Type in cmd then press enter.
A black box should open, in there Type in, sfc /scannow
and press enter.
It may well request a reboot in order for it to complete

 

[Parman]

Question. How would an sfc /scannow have anything to do with the DVD not booting after its actually loaded all of the windows files from the DVD into ram?

 

[braddersz]

Question. How would an sfc /scannow have anything to do with the DVD not booting after its actually loaded all of the windows files from the DVD into ram?

I'm not trying to resolve the issue of the DVD drive not booting, I'm trying to help out with his Start up issue. Hence, Trying to see if he can get in safe mode, Because If he's trying to boot from disc to complete a start up repair, Then one can only assume that He can't boot windows normally. So i'm trying to help him resolve the main issue. rather then the DVD drive.

 

[Parman]

Question. How would an sfc /scannow have anything to do with the DVD not booting after its actually loaded all of the windows files from the DVD into ram?

I'm not trying to resolve the issue of the DVD drive not booting, I'm trying to help out with his Start up issue. Hence, Trying to see if he can get in safe mode, Because If he's trying to boot from disc to complete a start up repair, Then one can only assume that He can't boot windows normally. So i'm trying to help him resolve the main issue. rather then the DVD drive.

Yeah sorry about that i was lost for a minute.

 

[braddersz]

Question. How would an sfc /scannow have anything to do with the DVD not booting after its actually loaded all of the windows files from the DVD into ram?

I'm not trying to resolve the issue of the DVD drive not booting, I'm trying to help out with his Start up issue. Hence, Trying to see if he can get in safe mode, Because If he's trying to boot from disc to complete a start up repair, Then one can only assume that He can't boot windows normally. So i'm trying to help him resolve the main issue. rather then the DVD drive.

Yeah sorry about that i was lost for a minute.

No problem Parman. You had me questioning myself for a minute there.

 

[zaragon]

it is now trying to boot up in safe mode (but a bit slow) it has loaded the file list and gone to a blank screen with the cursor again, the hdd is still flashing and has not crashedso i,m gonna leave it for a bit to see if it will load up and try what you mentioned. i,ll give it 1/2 an hour because of how slow it is. will keep you informed.

 

[braddersz]

Very strange how its running this slow. It should be a matter of 2 minutes at the most to boot into safe mode normally.

I'm wondering weather this could be a faulty hdd.

 

[zaragon]

hope not i really need to get this started up because it belonged to my brother who died not long ago and i,m trying to close all his accounts and there are still things open on the web through it and he never gave me any passwords.

 

[braddersz]

hope not i really need to get this started up because it belonged to my brother who died not long ago and i,m trying to close all his accounts and there are still things open on the web through it and he never gave me any passwords.

sorry to hear about your brother. We will try our best to get it up and running for you.

 

[zaragon]

i have rebooted again and on the menu it has,
safe mode
safe mode with networking
safe mode with command prompt

enable boot logging-------------------------not sure what this is
enable low-resolution video (640x480)
last known good configuration (advance)
directory services restore mode-------------not sure what this is
debugging mode----------------------------not sure what this is
disable automatic restart on system failure---not sure what this is
disable drivers signature enforcement--------not sure what this is

start windows nornally

 

[Parman]

See if you can get inot safe mode with command prompt and from the command prompt run the sfc /scannow

 

[braddersz]

See if you can get inot safe mode with command prompt and from the command prompt run the sfc /scannow

DO exactly what Parman said.

 

[zaragon]

ok started safe mode with command prompt


this is the last line before it goes blank

loaded: \windows\system32\drivers\disk.sys

it sits on this line for about a minute.

and the hdd is still flashing as thou it,s doing somthing

and the cursor still moves so it has not crashed.