[Windows 7 Ultimate x86] No welcome screen!

[CommandoBob]

When my Windows is done booting there only appears a mouse and nothing else!

With safe mode it works, but not with other ones.
Please help!

Above is fixed.

NEW ISSUE:
When i login my account it tells me that explorer.exe stopped respoding, task manager also! Even logonUI!

 

[Jonathan_King]

Welcome!

Does this mean you are unable to log in unless you are in Safe Mode?

If so, you can try running Startup Repair. Try unplugging all unnecessary hardware from your computer also, like video cards, USB devices, and extra hard drives.

Hope this helps,
~JK

 

[CommandoBob]

Thank you! Startup repair fixed the issue! Now i have another problem:

When i login my account it tells me that explorer.exe stopped respoding, task manager also! Even logonUI!

 

[zigzag3143]

Thank you! Startup repair fixed the issue! Now i have another problem:

When i login my account it tells me that explorer.exe stopped respoding, task manager also! Even logonUI!

'Bob

Check event viewer (type eventvwr in search) see if there are critical errors (they have red in the left hand column) that say app hang, app crash, etc. Note the event ID and source.

Let us know what they are


Ken

 

[Jonathan_King]

Could you have a virus? Download Malwarebytes and do a scan.

Also check in Event Viewer, under Windows Logs>Application Logs, does it give any report on what caused the crash?

You might also open an elevated command prompt and run sfc /scannow.

 

[CommandoBob]

Could you have a virus? Download Malwarebytes and do a scan.

Also check in Event Viewer, under Windows Logs>Application Logs, does it give any report on what caused the crash?

You might also open an elevated command prompt and run sfc /scannow.

Thank you for the quick reply.

It appears that some executable files klr.exe lsass.exe caused the crash. I've never heard of those programs before.

What should i do? I deleted 'em but they come back

 

[Jonathan_King]

It's a virus. Download Malwarebytes and run a scan. Also download and install Microsoft Security Essentials and do a Full scan.

 

[Tews]

run sfc /scannow from a command prompt to check for file integrity...

 

[Thorsen]

Could you have a virus? Download Malwarebytes and do a scan.

Also check in Event Viewer, under Windows Logs>Application Logs, does it give any report on what caused the crash?

You might also open an elevated command prompt and run sfc /scannow.

Thank you for the quick reply.

It appears that some executable files klr.exe lsass.exe caused the crash. I've never heard of those programs before.

What should i do? I deleted 'em but they come back

Quick google: klr.exe is KaZaa Lite Ressurection so this is probably bad stuff. especially if you dont have kazaa. the other file. i know is a process. lsass.exe controls user logon and passwords. if it fails or if it is ended, explorer will give notice of shut down via countdown. the sasser virus exploited this program hence the virus name. so don't delete lsass.exe it is needed. make sure though that it is located in the system files. A virus can be named anything and a virus can also overwrite stuff so i hope this isnt the case. if lsass.exe is located anywhere outside of the normal system files directory then it is a probably a virus.