My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.
The latest message was:
8/17/2010 9:10PM
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
I have attached the last three .dmp files, all from today.
Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.
The latest message was:
8/17/2010 9:10PM
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
I have attached the last three .dmp files, all from today.
Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.
My Computer
- Computer Manufacturer/Model Number
- Dell Studio 1458 CTO
- OS
- Windows 7 Professional 64bit 6.1.7600.2.0.0.256.48
- CPU
- Intel Core i7-723QM Quad Core Mobile
- Memory
- 6GB Shared Dual Channel DDR3 at 1066MHz
- Graphics Card(s)
- ATI Mobility Radeon HD 5450
- Sound Card
- Soundblaster X-Fi Hi Def Audio
- Monitor(s) Displays
- 14 inch 720p LED TrueLife with Camera
- Hard Drives
- 500 GB 7200 RPM SATA
- Internet Speed
- 16 Meg down, 2 up