Windows 7 Unexpected Shutdown from Desktop BSOD

Mystikdreams

New member
Local time
9:53 AM
Messages
1
My computer keeps shutting down and giving me the following error:

Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033

Additional information about the problem:
  BCCode:	124
  BCP1:	0000000000000000
  BCP2:	FFFFFA8008080168
  BCP3:	0000000000000000
  BCP4:	0000000000000000
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\083013-27690-01.dmp
  C:\Users\Admin\AppData\Local\Temp\WER-38641-0.sysdata.xml

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I am not gaming, watching a movie or anything particularly strenuous. It will shut down from desktop, it will shut down when I'm on facebook or Tumblr in Google Chrome. I am not sure what is causing the problem. Attached is the SF Diagnostics zip file as per the BSOD instructions page.

Any help would be much appreciated.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Cyberpower PC
OS
Windows 7 Home Premium x64
Browser
Google Chrome
Code:
[FONT="Lucida Console"]Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 30 19:18:39.250 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:10.888
BugCheck 124, {0, fffffa8008080168, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Aug 30 02:12:53.204 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.843
BugCheck 124, {0, fffffa80080be688, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 29 06:54:51.800 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.049
BugCheck 124, {0, fffffa800808f678, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 29 04:20:01.312 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:10.951
BugCheck 124, {0, fffffa80080c68f8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 29 02:30:22.066 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.314
BugCheck 124, {0, fffffa80081428f8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
------------------------
Norton is a frequent cause of BSOD's. Please uninstall it.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
   Note
:info: Do not start the trial version of MalwareBytes
picture.php
You may also take a look at:
------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the :orb:
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Make scans with these tools -
------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
  • :info: For how to upload a screenshot or file, read here
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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