windows 7 update code 8024200d

kylespringer

New member
Local time
5:23 AM
Messages
6
I am getting a bunch of update errors. I have not been able to get SP1 installed and it seems as if the system readiness tool is not cooperating well either. I have attached my CBS logs so you can see if that helps pinpoint the issue.
 

My Computer

OS
Windows 7 64bit
As an update, when I run the system readiness tool, it asks if I want to install hotfix for windows KB947821, I do and it stays it installed successfully but when I reboot and run the readiness tool again, it wants to install the same thing again.
 

My Computer

OS
Windows 7 64bit

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP pavilion DV6
OS
win7 home premium-64bit-SP1-IE10
CPU
T6600 2.2Ghz
Motherboard
HP Model 3628
Memory
4 Gb
Graphics Card(s)
ATI Mobility Radeon HD 4530
Sound Card
IDT High Definition
Screen Resolution
1366x768 @ 60Hz
Hard Drives
500Gb Western Digital
Antivirus
MSE
Other Info
Malwarebytes Antimalware + Spybot-Search&Destroy
If you'll read above, you'll see I already tried the system readiness tool. That page is not much help at all at this point.
 

My Computer

OS
Windows 7 64bit
I know but did you run the trubleshooter?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP pavilion DV6
OS
win7 home premium-64bit-SP1-IE10
CPU
T6600 2.2Ghz
Motherboard
HP Model 3628
Memory
4 Gb
Graphics Card(s)
ATI Mobility Radeon HD 4530
Sound Card
IDT High Definition
Screen Resolution
1366x768 @ 60Hz
Hard Drives
500Gb Western Digital
Antivirus
MSE
Other Info
Malwarebytes Antimalware + Spybot-Search&Destroy
I cannot see any record in the CBS logs that you've actually run an SFC.
Please do so - in an Elevated Command Prompt.

SFC /SCANNOW
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I actually had already done that, what I did is cleaned the CBS logs and tried everything again, so I would have fewer things to look at trying to pin point the issue. There is a post on this board that I think is similar to the issue I am having, here it is:
http://www.sevenforums.com/windows-...-windows-7-service-pack-1-update-problem.html

I get the "Error: ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712) message too.
 

My Computer

OS
Windows 7 64bit
Possible - I didn't notice that the persist log actually dated back to 2009/2010, that is totally useless for our purposes.
There is still no record of any SFC being run in today's log - and without seeing some sort of result for that it's impossible to know what state the system files are in.
Please run a new SFC and reboot, then post the new CBS log.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here is the Old CBS log before I deleted it to run the SP again. This should have the SFC on it.
 

My Computer

OS
Windows 7 64bit
Those files appear to be exactly the same as the last set you sent - the CBS log is dated 18/4
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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