Solved Windows 7: Update KB2973112 Error Code 80073712

C

centaurian

New member
Local time
10:51 PM
Messages
7
Hi,

I trying to install updates into Windows 7 N Professional x64 and it failing on .NET Security update KB2973112.
I tried lot of things that Google offers, but nothing works.

Sfc /scannow reports no errors.


http://or.hu.cz/w7updateerr/CBS.zip
Since logs are quite big (32MB), I uploaded them on another place.

Thank you for your suggestions.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8560w
OS
Windows 7 Professional x64 N
CPU
i7-2630QM
Graphics Card(s)
Nvidia Quadro 1000M
You might have to delete the windows update catalog files and then run windows update again to reinstall the files for windows update. Doing this may help to resolve the issue. If not post back and we can take it from there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 ultimate 64-bit
CPU
Intel I7 2600K 3.4ghz
Motherboard
Asus Evo P8P67
Memory
Corsair 16gb ddr3 1600mhz
Graphics Card(s)
Nvidia Geforce gt 430
Sound Card
Sound Blaster Titanium x-fi pci express
Monitor(s) Displays
Dell E198WFP
Hard Drives
1 western digital 2TB drive.
PSU
Antec 1200 watt
Case
Inwin Dragon Rider
Cooling
6 case supplied cooling fans
Keyboard
logitech mk700
Mouse
logitech m705
Internet Speed
25-50mbps download; 10mbps upload(i think)
Antivirus
avg free 2014
Browser
mozilla firefox
Other Info
Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
Yes, I tried that too before, even more times. It didn't work.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8560w
OS
Windows 7 Professional x64 N
CPU
i7-2630QM
Graphics Card(s)
Nvidia Quadro 1000M
OK, I tried it again, but nothing new. I cleaned catalog files and it failed with same (80073712) error. Here are additional log files from last point.

http://or.hu.cz/w7updateerr/CBS2.zip
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8560w
OS
Windows 7 Professional x64 N
CPU
i7-2630QM
Graphics Card(s)
Nvidia Quadro 1000M
Here is WindowsUpdate.log
Idk, If it is helpfull or not...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8560w
OS
Windows 7 Professional x64 N
CPU
i7-2630QM
Graphics Card(s)
Nvidia Quadro 1000M
CheckSUR reports the following problems...
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_046c22977b74e62c.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22743_none_cfeb95652ab9a380.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18532_none_f5ef1e68c06b0983.manifest
 winsxs\manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22743_none_a84d8713c31774f6.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18532_none_a681522274d87bdf.manifest
 winsxs\manifests\x86_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18532_none_db9f3389dd561754.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22743_none_424e32868e888704.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.22743_none_df226106da119cd2.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18532_cs-cz_6e63bebb8e269e12.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22743_none_7d253f50e280819d.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18532_none_03ec5388625013f3.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22743_none_29f7a0b6e8fbe8a4.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18532_none_b259b569e8a367e7.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.18532_none_c7c878850b1cbe6b.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22743_none_5ec02bad339e1184.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18532_none_72f0e00b6ca38779.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22743_none_daec3d651a56707a.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.18532_none_591aefe874e1f3b5.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22743_none_bff7ca5ab6261061.manifest
 winsxs\manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18532_none_a7cdb804a9f2a2bd.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18532_none_93f1fcb2c8d9ee4e.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22743_none_627c1e8360ed619d.manifest
 winsxs\manifests\x86_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22743_none_c4d27627f6fcaaa3.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18532_none_e6b852c711131031.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.22743_none_eb769f0f609f0962.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_342c98db84249bf9.manifest
 winsxs\manifests\x86_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18532_none_c6617fc7de79418f.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22743_none_5c2422a9864a1ac8.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.22743_none_b0fbbb2324c351ba.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18532_none_926d9ec39dfff67f.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18532_none_d6c487bc9c7f7d12.manifest
 winsxs\manifests\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22743_none_d28a8613c1bc6855.manifest
 winsxs\manifests\x86_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22743_none_e33a2edf16c6243c.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_d77d06311d18b0e5.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_664ca70fc6e3074d.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.18532_none_02435c7146f87613.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22743_none_22ffea5aaffb84fe.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22743_cs-cz_57970159a7cd3161.manifest
 winsxs\manifests\x86_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22743_none_c6e14ed6f79e13c8.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_b42fd19794a825dc.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22743_none_8add4f3cad403f4f.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18532_none_22801b4b96d6b2c5.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18532_none_f1b8fac700afdd2b.manifest
 winsxs\manifests\x86_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18532_none_fa06ec40fd1f90ed.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_a1aa0c9e9399ac00.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22743_none_9b8cf8080249fb36.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_7d196471ad3c73fe.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22743_none_8fb494c08e7f0f2e.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22743_cs-cz_1d5fdb799dcb2f48.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.18532_none_758ce90f19f77e35.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_ee49c39303721d96.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18532_none_40c45e18cf555555.manifest
 winsxs\manifests\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18532_cs-cz_cafc8ef97b01928d.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22743_none_7ba0e161b7a689ce.manifest
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_26_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_27_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.cat

I'll post a fix protocol for them when I can.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Great. Thank You.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8560w
OS
Windows 7 Professional x64 N
CPU
i7-2630QM
Graphics Card(s)
Nvidia Quadro 1000M
I've uploaded a file - ctnaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ctnaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Good. CheckSUR now reports all errors repaired.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8560w
OS
Windows 7 Professional x64 N
CPU
i7-2630QM
Graphics Card(s)
Nvidia Quadro 1000M
Great - run another SFC /SCANNOW and see what it reports.
If it comes back all clear, do a new Check for Updates, and see what happens.
If there are still problems, post the new CBS.log and C:\Windows\windowsupdate.log files.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Great. Everything is OK now. SFC passed with no errors and that update is now installed.

Thank you!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8560w
OS
Windows 7 Professional x64 N
CPU
i7-2630QM
Graphics Card(s)
Nvidia Quadro 1000M
Great!

Good luck.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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