windows 7 updates not working

R

rclifton

New member
Local time
2:00 PM
Messages
3
Having increasing problems with Windows update, ran check sur with the following results
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-08 14:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

Summary:
Seconds executed: 1974
Found 4 errors
CSI Manifest Missing Total count: 3
CBS MUM Missing Total count: 1

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest
winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest
winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-14 12:21

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

Summary:
Seconds executed: 2146
Found 4 errors
CSI Manifest Missing Total count: 3
CBS MUM Missing Total count: 1

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest
winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest
winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-28 13:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-03-28 18:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4

Summary:
Seconds executed: 1667
Found 4 errors
CSI Manifest Missing Total count: 3
CBS MUM Missing Total count: 1

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest
winsxs\manifests\amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest
winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat

Any help gratefully received
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64 bit
I'll post a fix protocol when I can clear the backlog!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks, I've tried everything I can, appreciate the help.

The last time I ran the update readiness tool I also had cryptographic services not registered, I thought I had cured that with a re-install of net.framework but it has re-appeared.The only change I have made is trying to uninstall KB2949927, which reading lots of articles seems to be the source of many problems, however it would not completely uninstall.

Richard
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64 bit
I've uploaded a file - rclaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder rclaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Job done, all updates successfully installed, should have come here sooner, great job, thanks :).

Richard.

Logs below
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-02 09:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 apisetschema.dll wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Store Directory Missing 0x00000002 winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\ wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\
(fix) CSI Payload File Missing CSI File Replaced File: apisetschema.dll From: C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22653_none_15129dc77d70fbce\apisetschema.dll

Summary:
Seconds executed: 2190
Found 6 errors
Fixed 6 errors
CSI Manifest Missing Total count: 3
Fixed: CSI Manifest Missing. Total count: 3
CSI Payload File Missing Total count: 1
Fixed: CSI Payload File Missing. Total count: 1
CBS MUM Missing Total count: 1
Fixed: CBS MUM Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
CSI Store Directory Missing Total count: 1
Fixed: CSI Store Directory Missing. Total count: 1

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-02 09:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_56_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22908_none_2845993dd50f2655.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22908_none_caeec3d8e3d496f4.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 apisetschema.dll wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(f) CSI Store Directory Missing 0x00000002 winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\ wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641
(fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22908_none_154db4877d43e641\
(fix) CSI Payload File Missing CSI File Replaced File: apisetschema.dll From: C:\Windows\winsxs\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22653_none_15129dc77d70fbce\apisetschema.dll

Summary:
Seconds executed: 2190
Found 6 errors
Fixed 6 errors
CSI Manifest Missing Total count: 3
Fixed: CSI Manifest Missing. Total count: 3
CSI Payload File Missing Total count: 1
Fixed: CSI Payload File Missing. Total count: 1
CBS MUM Missing Total count: 1
Fixed: CBS MUM Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
CSI Store Directory Missing Total count: 1
Fixed: CSI Store Directory Missing. Total count: 1
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64 bit
Great!

Good luck.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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