Solved Windows 7 upgrade,Now sound card not working

kingkenny1953

New member
Local time
3:54 AM
Messages
8
Location
Eltham South East London.
Hi to all
I have just got my tower back after my son upgraded me to windows 7-32 and just linked my speakers into the system and my sound card is not working,It is a Hercules muse XL
MPN LWHA521-t9,A bit old but it also allows my disabled son to use the microsoft sidewinder wheel for his games,I have looked in the DxDiag and card is not showing,So I obviously need a driver compatible with windows 7,After looking on various sites and always ending up with Babylon toolbars after declining the download I have turn to you guru's here,So any suggestions would be very grateful
Dave.
 

My Computer My Computer

At a glance

32 ultimate
OS
32 ultimate
Older sound cards, that worked OK in Windows XP can be a problem in Vista/Win7/Win 8 as the XP drivers are not compatible. Some sound functions are handled differently and require Vista/Win7 specific drivers. Many older devices are not compatible (hardware and/or internal firmware) and thus a prime reason no compatible drivers are available.

Unfortunately, if you can't find any drivers, you will have to replace the sound card with a Win 7 compatible device. Same way with a new, compatible, USB connected gaming controller. The trials and tribulations of upgrading older hardware to new OS systems that are designed primarily for newer hardware.

If this is a game port joystick you may be able to use a USB/game port adapter but there are no guarantees with these - some devices work satisfactorily and some do not. That would probably less costly than replacing the sidewinder wheel.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I did some research on the card and it uses a really popular audio chip so we can go right to the horses mouth for some real legit drivers :
C-Media Electronics, Inc.

If you look at your card on the audio chip you should see CM18738/PCI-SX.
A large amount of cards with "no drivers" can be traced back to the chip supplier and drivers can be downloaded from them without worrying about being scammed. You will need to set up and account, use your email and a password and then you can download. This is a reputable company that makes electronic parts and drivers.
I downloaded and attached the drivers to this post as I though it might be handy for me to have a copy of those drivers for future use. Let us know how you get on.
Tony.
 

My Computer My Computer

At a glance

Windows 7 x64 Ultimate and numerous virtual m...AMD FX-8350 Vishera 32nm Technology @ 4.2 GHz...G Skill 32.0GB Dual-Channel DDR3 @ 1204MHz (1...EVGA GeForce GTX 960 4GB Super SC ACX 2.0+ wi...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bluethunder II
OS
Windows 7 x64 Ultimate and numerous virtual machines
CPU
AMD FX-8350 Vishera 32nm Technology @ 4.2 GHz default
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX R2.0 (Socket 942)
Memory
G Skill 32.0GB Dual-Channel DDR3 @ 1204MHz (11-13-13-31)
Graphics Card(s)
EVGA GeForce GTX 960 4GB Super SC ACX 2.0+ with Back Plate
Sound Card
Creative X-Fi Titanium HD Audiophile PCIe
Monitor(s) Displays
LG L227WTG x 3
Screen Resolution
1680 x 1050 16:10
Hard Drives
238GB Samsung850 PRO SATA Disk Device (SSD)
1863GB Seagate ST2000DM 001-1CH164 (SATA)
1397GB Seagate ST1500DL 003-9VT16L(SATA)
466GB Western Digital WDC WD50 03AZEX-00K1GA0 (SATA) x 2
932GB Seagate ST310005 28AS SATA Disk Device (SATA)
PSU
Enermax Revolution87+ 1000 Watts Gold Certified Power Supply
Case
Rocketfish Full Tower
Cooling
Cooler Master Hyper 212 EVO Push Pull 120mm Fans
Keyboard
Logitech K740
Mouse
Logitech G100S Laser LED + Logitech Gamepad F310
Internet Speed
500 mbs down and 30mbs up
Antivirus
Malwarebytes Pro & Avast and MSE on certain Virtual Machines
Browser
Firefox (Main) Chrome, Internet Explorer (Back Up)
Other Info
Logitech X 230 2.1 Stereo System and 5.1 Yamaha RX V2090
B&W DM6 Monitor Speakers + Center and Surround Speakers
Using Mouse Without Borders (Google it)
  • Like
Reactions: Arc
Gentlemen,I am in your debt,The driver from C-Media has done the job,I now have one very happy son:),There seems to be no conflict on the system as yet (fingers crossed),One again many thanks.
Dave.
 

My Computer My Computer

At a glance

32 ultimate
OS
32 ultimate
Glad to help Dave.
Tony
 

My Computer My Computer

At a glance

Windows 7 x64 Ultimate and numerous virtual m...AMD FX-8350 Vishera 32nm Technology @ 4.2 GHz...G Skill 32.0GB Dual-Channel DDR3 @ 1204MHz (1...EVGA GeForce GTX 960 4GB Super SC ACX 2.0+ wi...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bluethunder II
OS
Windows 7 x64 Ultimate and numerous virtual machines
CPU
AMD FX-8350 Vishera 32nm Technology @ 4.2 GHz default
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX R2.0 (Socket 942)
Memory
G Skill 32.0GB Dual-Channel DDR3 @ 1204MHz (11-13-13-31)
Graphics Card(s)
EVGA GeForce GTX 960 4GB Super SC ACX 2.0+ with Back Plate
Sound Card
Creative X-Fi Titanium HD Audiophile PCIe
Monitor(s) Displays
LG L227WTG x 3
Screen Resolution
1680 x 1050 16:10
Hard Drives
238GB Samsung850 PRO SATA Disk Device (SSD)
1863GB Seagate ST2000DM 001-1CH164 (SATA)
1397GB Seagate ST1500DL 003-9VT16L(SATA)
466GB Western Digital WDC WD50 03AZEX-00K1GA0 (SATA) x 2
932GB Seagate ST310005 28AS SATA Disk Device (SATA)
PSU
Enermax Revolution87+ 1000 Watts Gold Certified Power Supply
Case
Rocketfish Full Tower
Cooling
Cooler Master Hyper 212 EVO Push Pull 120mm Fans
Keyboard
Logitech K740
Mouse
Logitech G100S Laser LED + Logitech Gamepad F310
Internet Speed
500 mbs down and 30mbs up
Antivirus
Malwarebytes Pro & Avast and MSE on certain Virtual Machines
Browser
Firefox (Main) Chrome, Internet Explorer (Back Up)
Other Info
Logitech X 230 2.1 Stereo System and 5.1 Yamaha RX V2090
B&W DM6 Monitor Speakers + Center and Surround Speakers
Using Mouse Without Borders (Google it)
Alas it didn't last for long,Turned computer on this morning and nothing was working on the sound card,It was showing in device manager,So shut down,removed new hard drive,replaced with the old drive which has XP OS on it and fired up and every thing was hunky dory,So I was wondering if I can use 2 hard drives with 2 different systems,My son's Dell dimension has 2 HDD caddies and CD/DVD is on sata,The only problem I can see is having to turn off computer every time you want to change OS,I assume this is possible.
 

My Computer My Computer

At a glance

32 ultimate
OS
32 ultimate
You can set up a "dual boot" with both hard drives connected and you select which one you want when you boot up.

EasyBCD EasyBCD - NeoSmart Technologies is a program that will setup dual boot.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Alas it didn't last for long,Turned computer on this morning and nothing was working on the sound card,It was showing in device manager,So shut down,removed new hard drive,replaced with the old drive which has XP OS on it and fired up and every thing was hunky dory,So I was wondering if I can use 2 hard drives with 2 different systems,My son's Dell dimension has 2 HDD caddies and CD/DVD is on sata,The only problem I can see is having to turn off computer every time you want to change OS,I assume this is possible.
Just a thought, when you installed the driver did you right click on the set up .exe and run it as administrator?
While you are in the computer please verify the model of the audio chip is CM18738/PCI-SX. There are other versions of the chip with different drivers.
 

My Computer My Computer

At a glance

Windows 7 x64 Ultimate and numerous virtual m...AMD FX-8350 Vishera 32nm Technology @ 4.2 GHz...G Skill 32.0GB Dual-Channel DDR3 @ 1204MHz (1...EVGA GeForce GTX 960 4GB Super SC ACX 2.0+ wi...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bluethunder II
OS
Windows 7 x64 Ultimate and numerous virtual machines
CPU
AMD FX-8350 Vishera 32nm Technology @ 4.2 GHz default
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX R2.0 (Socket 942)
Memory
G Skill 32.0GB Dual-Channel DDR3 @ 1204MHz (11-13-13-31)
Graphics Card(s)
EVGA GeForce GTX 960 4GB Super SC ACX 2.0+ with Back Plate
Sound Card
Creative X-Fi Titanium HD Audiophile PCIe
Monitor(s) Displays
LG L227WTG x 3
Screen Resolution
1680 x 1050 16:10
Hard Drives
238GB Samsung850 PRO SATA Disk Device (SSD)
1863GB Seagate ST2000DM 001-1CH164 (SATA)
1397GB Seagate ST1500DL 003-9VT16L(SATA)
466GB Western Digital WDC WD50 03AZEX-00K1GA0 (SATA) x 2
932GB Seagate ST310005 28AS SATA Disk Device (SATA)
PSU
Enermax Revolution87+ 1000 Watts Gold Certified Power Supply
Case
Rocketfish Full Tower
Cooling
Cooler Master Hyper 212 EVO Push Pull 120mm Fans
Keyboard
Logitech K740
Mouse
Logitech G100S Laser LED + Logitech Gamepad F310
Internet Speed
500 mbs down and 30mbs up
Antivirus
Malwarebytes Pro & Avast and MSE on certain Virtual Machines
Browser
Firefox (Main) Chrome, Internet Explorer (Back Up)
Other Info
Logitech X 230 2.1 Stereo System and 5.1 Yamaha RX V2090
B&W DM6 Monitor Speakers + Center and Surround Speakers
Using Mouse Without Borders (Google it)
Back
Top