Solved Windows 7 USB & SM Controller Drivers

[qurious]

HP online scan says there are no drivers available for Windows 7:


SM Bus Controller
Universal Serial Bus (USB) Controller
Unknown device


Laptop: HP Pavilion 15-e72sa laptop.
Windows 7 Home Premium 64 bit Service Pack 1.


P.S. Changed the hard drive with Windows 8 to new SSD with Windows 7

I have tried to install the drivers through Windows Update also but Windows couldn't find any.

 

[maxie]

Hi again .. You need the Chipset Driver .. I would try the one from Windows 8 from the HP Website .. If that does not work .. Try the one below ...

Select a product - HP Support Center

 

[qurious]

Will try it now .....thank you!!!!!!!!!!!!!!!!!!!!

 

[maxie]

If that does not work Google this >>> Drivers, Software & Firmware for HP ProBook 440 G0 Notebook PC ... Its the same Link i gave you last night .. You will probably meed the USB3 Driver too ...

 

[qurious]

A stupid question but are chipset drivers the same as BIOS? Can only find Bios listed.

 

[maxie]

No its not the same try the Driver from Post 4

 

[qurious]

Hi Maxie. I have tried the link on post 4 but it doesn't recognize HP Pavilion 15-e072sa.

 

[maxie]

Its ok mate I have found the Right Driver now its in the Link below

Drivers, Software & Firmware for HP ProBook 455 G1 Notebook PC - HP Support Center


It is actually for Drivers, Software & Firmware for HP ProBook 455 G1 Notebook

 

[qurious]

Thank you so much.....Again. Have to go out now. Will try it later and get back to you.

 

[maxie]

No problem

 

[qurious]

Sorry to bother you again maxie. It was a success in part as you can see from the attachment.
Wondered if you have any more ideas?

 

[maxie]

Hi there ... Its no bother at all that is what we are here for to help .. Did you Install the USB 3 Driver ? .. Go to the Device Manager / Unknown Device click on it then right click .. Select property's / Details there should be an ID numbers there that start with PCI some thing .. Post them here please ...

 

[qurious]

Hi maxie. I can't find any identifiers. Posted screenshots anyway.

 

[maxie]

Hi there .. Did the Chipset Driver Install and the USB 3 Driver ?

 

[maxie]

For the Unknown Device read the Link below ...

2 unknown devices. - HP Support Forum - 2821087

 

[qurious]

Yes the usb3 driver did install. Just re-installed but the problem remains..........will now look at your link and report back,,,,

 

[maxie]

I can find the Driver for that Unknown Device ... I am not sure it would resolve the error .. But its your choice just ask if you want it

 

[qurious]

Found this program [see screenshot] which has some information but when I right click on get driver option it go to a website for about a second and then reverts to my home page.

 

[qurious]

PS I would be pleased if you would give me the file you alluded to. Should I do a disk image before installing it?

 

[maxie]

It is not the Chipset Driver which is causing the problem ... Its a Host Controller program HP 3D Driveguard .. Which is a load of bloatware you do not need ..