Windows 7 - Very low sound after using Microsoft Cinema LifeCam.

[LunaWolf]

Hello, my sound has been incredibly low after using a Microsoft Cinema LifeCam yesterday, aswell as having lots of static and distorted sounds when watching YouTube or anything in WMP. I've already tried:

1. I have tried raising all the levels from every device all the way to the top
2. I have changed the settings under Communications to > Do Nothing
3. I have uninstalled the drivers and re-installed. Downloaded the driver from Realtek and re-installed and also uninstalled the driver and re-installed automatically using windows 7 wizard.
4. I have checked for any errors in my sound card using Sound troubleshooter and everything seems to be OK with the sound card.
5. I also updated my drivers
6. I used different set of speakers and headphones but still no luck
7. I changed the plug from headphones to the hole in the back

Sometimes the sound level go back up again to a normal level but drop soon after.
Similiar post: http://www.sevenforums.com/sound-audio/115092-windows-7-sound-very-low-level-no-sound.html

 

[fireberd]

Are you using the Dell supplied sound driver? (what model Dell?).

Does this happen on both PC speakers and headphone?

 

[LunaWolf]

Yes, the Realtek audio is the standard one, XPS 8300.

Speakers are normal, the problem only affects my headphones (Razer Orca)

Previously my sound would be perfect at 15%, now I can barely hear friends on Skype with the sound on 100%.

 

[fireberd]

Check the front panel headset/mic connection on the motherboard. "Reseat" (unplug then plug back in) the connector for the headset/mic at the motherboard.

The Dell manual shows where the audio connector is located.

http://www.dell.com/support/troubleshooting/us/en/19/Product/xps-8300

 

[bulletng]

I'm curious...try this:

Control Panel > Sound > Speakers > Advanced Tab