Windows 7 Won't Update - error 80072F8F

A

ArkBird

New member
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11:27 AM
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My Windows 7 Ultimate (64-bit) won't update. I've tried following what the troubleshooter tells me to do with no solution. Tried searching for people with similar issues still no solution (tried syncing date and time).

Imgur (1920x1080 size) Image to what control panel shows and troubleshooter results.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M4600
OS
Windows 7 Ultimate x64
CPU
i7 2820qm
Motherboard
Dell Inc. 08V9YG
Memory
16 GB DDR3
Graphics Card(s)
Quadro 1000m
Hard Drives
238GB SAMSUNG SSD PM810 2.5" 7mm 256GB ATA Device
Antivirus
ESET
Browser
Google Chrome
The problem looks as if it may be the result of a boot virus.

Code: 
2015-07-23 16:10:49, Info                  CSI    00000333 [SR] Repairing 1 components
2015-07-23 16:10:49, Info                  CSI    00000334 [SR] Beginning Verify and Repair transaction
2015-07-23 16:10:49, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000337 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000338 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000339 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2015-07-23 16:10:49, Info                  CSI    0000033a Hashes for file member \??\C:\Windows\System32\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033c [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"bootres.dll"; source file in store is also corrupted
2015-07-23 16:10:49, Info                  CSI    0000033d Repair results created:

I'll post a fix protocol as soon as I can get to it - probably at the weekend.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
The problem looks as if it may be the result of a boot virus.

Code: 
2015-07-23 16:10:49, Info                  CSI    00000333 [SR] Repairing 1 components
2015-07-23 16:10:49, Info                  CSI    00000334 [SR] Beginning Verify and Repair transaction
2015-07-23 16:10:49, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000337 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000338 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000339 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2015-07-23 16:10:49, Info                  CSI    0000033a Hashes for file member \??\C:\Windows\System32\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033c [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"bootres.dll"; source file in store is also corrupted
2015-07-23 16:10:49, Info                  CSI    0000033d Repair results created:

I'll post a fix protocol as soon as I can get to it - probably at the weekend.
Click to expand...

Ok thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M4600
OS
Windows 7 Ultimate x64
CPU
i7 2820qm
Motherboard
Dell Inc. 08V9YG
Memory
16 GB DDR3
Graphics Card(s)
Quadro 1000m
Hard Drives
238GB SAMSUNG SSD PM810 2.5" 7mm 256GB ATA Device
Antivirus
ESET
Browser
Google Chrome
I've uploaded a file - abdaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\abdaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\abdaa
or
DIR E:\abdaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\abdaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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