Windows 7 won't update

BigFattyPlus

New member
Local time
3:22 AM
Messages
11
For the last few days, I have the update con on my shut down bar on the start menu. When I shut down the computer, it doesn't download the updates, nor install any when I power on the computer. I used the cmd prompt to check the files, and it said that some couldn't be fixed. So I did a manual update, of which there was 2 items. They downloaded, restarted and installed fine. But I am still getting the update icon.

I am not sure what to do and am kinda computer illiterate.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64 SP1
CPU
AMD Phenom II X4 840T
Motherboard
p6720f
Memory
6144MB
Graphics Card(s)
Radeon R7 240
Sound Card
Realtek Digital Output
Monitor(s) Displays
1 Acer
Screen Resolution
1600 x 900
Hard Drives
1 External Seagate 2GB HDD
1 Internal ST310005 28AS SATA Disk Device
PSU
EVGA 600W Bronze PSU
Cooling
fans
Mouse
Ventus Gaming Mouse
Antivirus
Norton
Browser
Google Chrome
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Sorry for the lack of reply, I have been quite busy. I am doing it today, but wanted to know if I could still use my computer for other things while running the SURT. I am very busy and any amount of downtime can be costly.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64 SP1
CPU
AMD Phenom II X4 840T
Motherboard
p6720f
Memory
6144MB
Graphics Card(s)
Radeon R7 240
Sound Card
Realtek Digital Output
Monitor(s) Displays
1 Acer
Screen Resolution
1600 x 900
Hard Drives
1 External Seagate 2GB HDD
1 Internal ST310005 28AS SATA Disk Device
PSU
EVGA 600W Bronze PSU
Cooling
fans
Mouse
Ventus Gaming Mouse
Antivirus
Norton
Browser
Google Chrome
Okay, sorry for the double post, but I just finished it.

8

w0l4cp.jpg

I posted 2 links in case one doesn't work.

And I am attaching the log file.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64 SP1
CPU
AMD Phenom II X4 840T
Motherboard
p6720f
Memory
6144MB
Graphics Card(s)
Radeon R7 240
Sound Card
Realtek Digital Output
Monitor(s) Displays
1 Acer
Screen Resolution
1600 x 900
Hard Drives
1 External Seagate 2GB HDD
1 Internal ST310005 28AS SATA Disk Device
PSU
EVGA 600W Bronze PSU
Cooling
fans
Mouse
Ventus Gaming Mouse
Antivirus
Norton
Browser
Google Chrome
We also need the CheckSUR logs - there's no problem in the SFC scan, and no significant errors in the background data of this log.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Where do I find those? When I ran it, I didn't see a log option. Also, it seems I am not having the issue anymore. The update icon no longer shows up.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64 SP1
CPU
AMD Phenom II X4 840T
Motherboard
p6720f
Memory
6144MB
Graphics Card(s)
Radeon R7 240
Sound Card
Realtek Digital Output
Monitor(s) Displays
1 Acer
Screen Resolution
1600 x 900
Hard Drives
1 External Seagate 2GB HDD
1 Internal ST310005 28AS SATA Disk Device
PSU
EVGA 600W Bronze PSU
Cooling
fans
Mouse
Ventus Gaming Mouse
Antivirus
Norton
Browser
Google Chrome
The CheckSUR logs are in the same place as the CBS logs - C:\Windows\Logs\CBS
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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