Windows 7 Won't Work

[WireFrame]

I have a Toshiba Satellite Laptop. I could not load into Windows so I tried the command prompt and did DISKPART, and activated a hidden partition, which is the E Drive.

Now the problem is I cannot get back into the Command Prompt because I believe the E Drive is activated and not the C Drive.

I have the Toshiba Recovery Disk, but when I load it up, it goes to the Starting Windows screen and then after that, a black screen with only the mouse arrow.

Also, going through Safe Mode gets me back to the Starting Windows screen and then the black screen again.

I think I need to get into the Command Prompt to fix the DISKPART to activate the C Drive, but I'm not sure.

Any help is appreciated. Thanks.

 

[TVeblen]

Can you get your hands on a W7 installation DVD?

If you can, the following will get you to DISKPART so you can correct the error:

1. Boot with the W7 DVD

2. Language Screen > Next > Choose: "Repair Your Computer"

3. Searches for windows installations > Lists them if any > Option Window

4. Select: "Use Recovery Tools" > Next

5. "System Recovery Options" window > Choose: "Command Prompt"

6. @ Command Prompt type: diskpart > ENTER

 

[WireFrame]

Thanks TVeblen for your reply.

I got to the TOSHIBA Recovery Wizard and it gets 100% done, but then gets an Error.

Error : 10-FC12-FFFF

Also I get a pop-up.

TOSIMAGEX.EXE - Corrupt File

Got any ideas how to get passed this error?

Thanks again.

 

[Dom]

Follow TVeblen's advice through again, only this time type in

sfc /scannow

instead of "diskpart".

 

[TVeblen]

Is the Toshiba Recovery Wizard a tool used to restore the laptop to it's original factory condition? Or is there a diagnostic function to it as well?

If you are trying to restore to when you bought it it makes sense that it would fail because the hard drive partition you are trying to restore to is not active.

By using a W7 install DVD you can by-pass the "corrupted" hard drive completely and correct the error from the program running from the DVD - either Diskpart, or SFC (System File Checker).

Can you get your hands on a DVD?

 

[karlsnooks]

I have a Toshiba Satellite Laptop. I could not load into Windows so I tried the command prompt and did DISKPART, and activated a hidden partition, which is the E Drive.

I also have a Toshiba laptop. The first thing I did was to to get rid of the recovery partition since I had absolutely no desire to restore my computer to Toshiba's collection of trial software.

Do you have a Win 7 DVD?

 

[Carl Lawrence]

I think that you need a Windows 7 Disc (DVD).

 

[Bill2]

Download a repair disk and run the commands from there.

Download Windows 7 System Recovery Discs — The NeoSmart Files

 

[WireFrame]

Thanks for the help everyone.

I ran Startup Repair and it finished. But now on Boot Up it gives me a Windows Boot Manager screen which says:

File: \Windows\system32\winload.exe

Status: 0xc00000e9

Info: An unexpected I/O error has occurred.


Any way around this? It seems like I am getting closer to solving it.

Thanks.

 

[karlsnooks]

Do you have a Win 7 DVD?

 

[gregrocker]

If you attempted to run Recovery disks and failed after nearly 100% completion then you may no longer have a Win7 installation that is reparable.

To find this out, boot the Win7 Repair CD which Bill linked above, then mark the Win7 partition Active as it should have remained: http://www.sevenforums.com/tutorials/71432-partition-mark-active.html

Now boot back into Repair CD, click through to http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html with reboots to see if it will repair or write the System MBR to Win7 to start up.

If not, it is likely you have no Win7 to repair. You can check this and attempt to copy out your files following this method to browse the partition using your Repair CD: http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html

Next I would attempt to run the Recovery partition by tapping the key given on first boot screen, in setup literature or in your Manual to run Factory Recovery. Pressing the given key sets the partition Active to boot Recovery to run. You can read your Manual at the Support Downloads webpage for your model computer.

If the Recovery partition won't run then by now you know you have nothing to lose, so I would next wipe the HD to see if the Recovery Disks you made will run to completion without factory code interference: http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

If the Recovery Disks refuse to run or complete, then you need to locate a retail install DVD or ISO of Win7 to clean reinstall using the Product Key on the COA sticker attached to your machine. All versions can be unlocked in any retail installer by extracting the ISO using ImgBurn, running the ei.cfg removal tool, then burning DVD or writing to flash stick an all-versions installer to boot to clean install your licensed version.

 

[WireFrame]

Thanks again.

I do not have a Windows 7 Installation Disc. Just a Windows 7 Recovery Disc.

When I go into Load Drivers, which hard disk drive do I go into, to copy files? Which files do I copy? And which hard disk drive do I paste files?

I have TI102605W0F C:, System D:, Boot X: and CD Drive E:

Thanks.

 

[gregrocker]

Browse through your C drive to find folders that you want saved - for example, mine are Desktop, Documents, Downloads, Videos, Pictures and Music. Look in them first to make sure your files are there.

Select each folder and copy it to an external HD or USB flash stick which you plug in, or a CD or DVD you put in the E drive.

If Program Data folder shows, you might want to back it up too.

Finally, browse through your C drive to make sure you didn't forget any folders.

After reinstall or recovery, open each of these folders, Select All files, then drag the whole group to the corresponding folder in the Explorer tree at left side of window, don't let go until you have cursor positioned on exact folder you want.

 

[WireFrame]

Thanks gregrocker.

Recovery of Factory Default Software (Recover to out-of-box state.) option does not work.

Should I try the Erase the hard disk (Delete all the data and partitions from your hard drive.) option?

If I Erase the hard disk, then should I do the Delete all data and partitions from the hard disk option or do the Delete all partitions and overwrite all sectors on the hard disk option?

Thanks.

 

[gregrocker]

Did you try marking the Win7 partition Active then running Startup Repair 3 times from Repair CD? Try it again to be sure.

How are you planning to reinstall Win7 if the Recovery Partition will not restore to factory condition?

You will need a Win7 install DVD for your version. Can you borrow or locate one? All versions can be unlocked in any retail installer: Ei.cfg Removal Utility Lets You Use Any Product Key With Your Windows 7 Disc

 

[WireFrame]

I will try that again.

If I can get a Windows 7 Installation DVD, what would be your suggestion to go from there?

Thanks again.

 

[gregrocker]

If you found your files in Win7, then it is still there and should be able to start up once you make sure it is marked Active now and run the full Startup Repair 3 separate times.

If not try running the Recovery partition again: Was wiping the HD one of the options to run Recovery? It isn't clear as you said Factory Recovery would not run, then said it had options to wipe the partitions. Try all 3 options once you have your data copied out (if it is there).

Next try wiping the HD with the link in my first post, then try running your Recovery Disks again to see if what was blocking them was some factory code on the HD.

Finally, if nothing else works then you'll need to locate a Win7 installer of your version, or unlock any version installer, then boot to install Win7 to a freshly wiped HD using the Product key on COA sticker on machine.

The installer is mostly driver-complete, with newer arriving quickly via optional Windows Updates. Put your wireless or ethernet driver on a stick or CD so you can get online quickly if installer doesn't provide either. Then any drivers missing in Device manager can be found on the Support Downloads webpage for your model computer.

 

[WireFrame]

When I try the Recovery of Factory Default Software it gets 100% for the first part, and then never starts the Creating CRC File on the second part. It then gets an Error 10-FA12-045D

I'm not sure of the Wiping The HD was one of the options. There is the Erase The Hard Disk option, maybe that is it? Should I give this a try?

As for the Product Key on COA sticker on the machine, it has been rubbed off. Is there another way to find the Product Key?

 

[gregrocker]

Were you able to copy out your files? If so then Win7 is still intact and might be able to be started. Did you try marking it active and running Startup Repair x3?

You can audit the Product Key off the HD using Belarc Advisor if you get Win7 started. Unfortunately the registry key where it is stored is otherwise encrypted in Win7.

Why would your Win7 Product Key already be rubbed off the COA sticker when Win7 has only been out since October?

 

[WireFrame]

Just to be sure, which partition is Windows 7 on? I was thinking the C: Drive, but I could be wrong.

I will try making it active using DISKPART, correct?

The machine belongs to a teenage boy. Need I say more about the Product Key getting worn off?

If I got a new disc of Windows 7, would that come with a new Product Key, or would I still have to use the original Product Key?