Windows 7 x64 driver installation issue

Hippohunter

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Hi, everyone! I've recently built a PC and intend to run win 7 x64 on it which I got free as a student. I downloaded it and burned the iso onto a dvd at the lowest speed available. When I run my brand new PC (no previous data on the drives, everything is straight from the store)I choose my language and time zone, after when I install I get the following message:

"A required CD/DVD drive device is missing. If you have a driver floppy disk, CD, DVD or USB flashdrive, please insert now. Note if the Windows installation media is in the CD/DVD drive, you can safely remove it for this step" I get the options "Browse" "OK" and "Cancel" If I hit browse I get to browse my drivers(?) I note that my Wester Digital caviar is not displayed unless it marked as "X/Boot" I can see my USB stick and DVD player, though.

When I then try to continue it scans for a couple of seconds and then I get the message: "No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK" And then I cant continue, ive searched and read similar threads but I can not get it to work. Any thoughts or opinions would be highly appreciated

Regards Jonatan
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
Try booting the DVD in another computer to see that it loads correctly and discovers the HD. If not, burn another at 4x speed using ImgBurn.

Unplug all peripherals and other HD"s.

Can you try install from USB flash stick? The easiest method is to install UltraISO trial version, Open ISO on File tab, Write Image on Bootable tab, Format, Write. Boot stick by setting it as first to boot in BIOS setup, or using one-time BIOS boot menu.

Try another DVD drive.
 
Im doing it atm, totally new to ultraISO but i think i got it right, lol.
Followed your instructions so it should be all good. Ill report back soon

I was using Imgburn from the beginning btw with different speeds but all had the same problem
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
Ok so now I followed your instructions exactly and booted from the USB stick. The problem is still there and everything looks the same as when I booted from the DVD except that it says "booting from USB" in the start. *sigh*
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
Now that install media and DVD drive are ruled out, try installing the SATA controller driver from your chipset at the error/prompt.

How far does the install get in each case, DVD and USB?
 
Think you will find that despite it being a brand new motherboard, it is using an old and essentially unsupported chipset on it. Your motherboard,

MSI Global – Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

which despite what it is called, NVIDIA® GeForce 6150SE / nForce430, is still based the old Nforce 4 chipset, and Nvidia hasn't provided any chipset drivers for it for Windows 7 despite the fact that it is more than capable of running it (also wonder how much Nvidia is paying the board manufacturers to use up the old stock). MSI does have a Windows 7 driver listed for it on the download page,

MSI Global – Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

which is nothing more than this one,

NVIDIA DRIVERS 15.49 WHQL

directly from Nvidia.

Now with that all said if it is due to a lack of native support in Windows for that chipset then you will need to,

1. Download either of the above.

2. Use something like 7Zip, 7-Zip , and extract it to a USB key.

3. Start the Windows install again and when you get to the part where is asks for a driver, point it to the (assuming you are using SATA drives and the controller is configured to run in SATA mode),

mcp_764_mb\WIN764\IDE\Win764\sata_ide

that should get the necessary driver installed, and then allow Windows to see the hard drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Thanks a bunch to both of you! Ill go ahead and try out my new knowledge and files you so kindly provided, reporting back soon!
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
The error message you are getting reads like a prompt for you to insert the driver media, unzipped to CD or flash stick, to see if it picks it up.

This is why it says you can take the Install DVD out of the drive.
 
Download either of the driver files from above, and download 7Zip as well,

7-Zip

Install 7Zip, then right click on the driver file, select 7zip from the list, then select "Extract to". Then open the extracted folder, locate the IDE folder and place it on a USB key.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Yeah, Stormy I understood your post. Just a case of not addressing who i replied to, sorry :)
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
"(assuming you are using SATA drives and the controller is configured to run in SATA mode),

mcp_764_mb\WIN764\IDE\Win764\sata_ide

that should get the necessary driver installed, and then allow Windows to see the hard drive."

regarding this, I have a Western Digital caviar 500gb drive but how do I know that my controller is configured to run in SATA mode?
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
Enter BIOS setup to check SATA controller setting.

What are the options given?
 
It says:
IDE Primary Master [Not Detected]
IDE Primary Slave [Not Detected]
SATA1 [Not Detected]
SATA2 [Not Detected]
SATA3 [Not Detected]
SATA4 [WDC WD5000AAKS]
Perhaps my HDD should be primary master?
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
@gregorrocker ON-chip SATA controller is set on Enabled
The options are Disabled/Enabled.
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
Not primary master, that is for IDE connections only. Probably should have the hard drive connected to SATA1. It shouldn't make a difference, but to rule out that is or isn't it worth a shot
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
If you lack BIOS SATA controller settings (AHCI, SATA, IDE mode, etc) then use the SATA controller drivers from chipset which Stormy identified for you.
 
Partiall success! I did as stormy13 told me and when it before gave me the error it now found one driver called NVIDIA nForce Serial ATA Controller
But then when i press next I get an error saying
"No new devices could be found. Make sure the driver files are correct and located on the driver installation media." You guys are being great btw
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
From looking at the specs again for that board it also supports RAID, and from looking at the severe lack of useful information in the manual for it (MSI must be slipping as I have seen more info on a box of toothpicks), it may also take the RAID driver as well.

Try again only this time point it to both the sata_ide folder and the sata_raid folder.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Thanks once again stormy and yes i agree with you i have the manual here and i didnt understand much but i just thought i was dumb lol
Btw in BIOS there is a RAID mode with the options RAID and IDE (now set at IDE)
Maybe should be set at RAID?
when i point windows at sataraid it loads nicely without giving me an error (other faulty folders give you an error saying that there's nothing there), but no driver shows up. It just loads and then nothing. If you loaded sata_ide before it it clears the Nvidia nForce controller that it found and loads leaving the list of drivers empty again.
 

My Computer

OS
Windows 7 proffessional x64
CPU
AMD Athlon II X2 250
Motherboard
MSI GF615M-P33
Memory
Corsair Value S. DDR3 1333MHz 2GB x2
Graphics Card(s)
XFX Radeon HD 5570
Sound Card
integrated
Monitor(s) Displays
Benq 24inch fullHD
Hard Drives
Western Digital Caviar SE16 500GB SATA2
PSU
Silver Power SP-SS400 400W PSU
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