Windows 8 User profile messed up after laptop shutdown

[szarawata]

Dear forums,

Yesterday, my laptop shut down due to lack of power during Windows startup. This event messed up what appears to be my User Profile. Link to the administrative events: View image: user profile service

Symptoms:
- all my custom windows settings are gone
- the start menu is empty with no icons whatsoever
- the system default font has changed


I tried to follow these instructions by Brink: User Profile Service failed the sign-in - Fix in Windows 8

but the problem is, I dont see any .bak keys in the folders he mentioned. Plus, I don't get any errors like "User Profile Service failed the sign-in" per se, so I'm quite hesitant to apply this fix to my problem.

My configuration: Windows 8.1, 64Bit
Laptop: Asus G74sx


Perhaps you have some ideas ? I'm quite desperate by now

Regards,

Jan

 

[Brink]

Hello Jan, and welcome to Seven Forums.

Please see your thread at Eight Forums below.

Windows User Profile messed up after laptop shutdown