rmk9785e
New member
My system has been running fine for almost a year. Since last week, I've been having Windows Activation pop-ups and Update errors. I've read the guidelines for posting these issues and I hope it is OK to include both issues in one post because I think they may be related.
I have run MGADiag, Windows Update Diagnostics, MalwareBytes and ADWCleaner on this system after receiving these errors.
I've attached some files but am getting "404 - File or directory not found." error uploading cbs.zip file which shows progress upto 99% and then gives this error. The zipped file is 118MB in size.
Your help is highly appreciated.
I have run MGADiag, Windows Update Diagnostics, MalwareBytes and ADWCleaner on this system after receiving these errors.
I've attached some files but am getting "404 - File or directory not found." error uploading cbs.zip file which shows progress upto 99% and then gives this error. The zipped file is 118MB in size.
Your help is highly appreciated.
Code:
Diagnostic Report
(1.9.0027.0):
-----------------------------------------
Windows Validation
Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows
Product Key: *****-*****-*****-*****-YP2F3
Windows Product Key Hash:
abjlzd46Yypjp9QCCXMvbfO/zuM=
Windows Product ID:
55041-091-5992082-86941
Windows Product ID Type: 6
Windows License Type:
Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID:
{5879C9AF-7B58-481D-8F6B-027E74BA3C5B}(3)
Is Admin: Yes
TestCab:
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr =
0x80070002
Product Name: Windows 7 Professional
Architecture:
0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A,
hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr =
0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr =
0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr =
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr =
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A,
0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0
(compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files
(x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls:
Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls
and plug-ins: Allowed
Initialize and script ActiveX controls not marked as
safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe
for scripting: Allowed
File Scan Data-->
File Mismatch:
C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File
Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr =
0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr
= 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr
= 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385],
Hr = 0x800b0100
File Mismatch:
C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File
Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File
Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr =
0x800b0100
File Mismatch:
C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File
Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File
Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr =
0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385],
Hr = 0x800b0100
File Mismatch:
C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File
Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr =
0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0],
Hr = 0x80092003
File Mismatch:
C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File
Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{5879C9AF-7B58-481D-8F6B-027E74BA3C5B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-091-5992082-86941</PID><PIDType>6</PIDType><SID>S-1-5-21-927872882-1455276849-2396522846</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron
3847</Model></SYSTEM><BIOS><Manufacturer>Dell
Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion
major="2"
minor="7"/><Date>20150629000000.000000+000</Date></BIOS><HWID>E61E3C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard
Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
</OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version:
6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating
System - Windows(R) 7, VOLUME_MAK channel
Activation ID:
9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID:
55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID:
55041-00172-091-599208-03-1033-7601.0000-2432014
Installation ID:
003532170045467371577005436516626644692534573093301960
Processor Certificate
URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine
Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use
License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product
Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial
Product Key: YP2F3
License Status: Licensed
Remaining Windows rearm count:
3
Trusted time: 9/15/2015 11:30:21 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline:
N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: N/A
ActiveX:
Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version:
7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File:
%systemroot%\system32\sppobjs.dll
Tampered File:
%systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File:
%systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File:
%systemroot%\system32\sppwinob.dll
Tampered File:
%systemroot%\system32\slc.dll|slc.dll.mui
Tampered File:
%systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File:
%systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File:
%systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File:
%systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File:
%systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File:
%systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File:
%systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current:
MAAAAAEAAQABAAEAAAACAAAAAwABAAEAln0sez6Q/OWgipSHZoCs7rYzmE5pSMj2
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker
version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
FPDT DELL WN09
ASF! INTEL HCG
SLIC DELL WN09
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
MSDM DELL WN09
BGRT DELL WN09
Attachments
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell Inspiron I3847-3850BK
- OS
- Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz
- Motherboard
- Dell Inc. 088DT1
- Memory
- 8.00 GB
- Graphics Card(s)
- Intel(R) HD Graphics 4400
- Sound Card
- (1) Realtek High Definition Audio (2) Intel(R) Display Aud
- Monitor(s) Displays
- Samsung LCD TV, 3 HDMI ports
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- C300-CTF C300-CTFDDAC128M SCSI Disk Device
- PSU
- 220W
- Case
- Dell
- Keyboard
- Basic
- Mouse
- Basic
- Internet Speed
- Ethernet, 802.11b/g/n wireless LAN (Dell Wireless 1705)
- Antivirus
- Microsoft Security Essentials
- Browser
- Chrome Version 38.0.2125.101 m, IE 10.0.92
- Other Info
- Intel H81 Express chipset, in 1 card reader, DVD/CD burner, 1 PCI Express x16 & 2 PCI Express x1, HDMI output for HDTV. VGA. 8 USB ports (2 USB3, 6 USB2), Audio in/out jacks. 3-stack audio jacks supporting 5.1 surround sound. Windows Media Center.
