Windows Backup Issue...

SlasherIT

Slashing problems...
Guru
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Hello, when I am trying to make a regular weekly backup to my external hard-drive with Windows Backup (this has worked for almost a year...) it has suddenly failed on me. A picture is worth a 1000 words so they say, so I'll just post a picture of the complete error...

Capture.JPG

Help would be appreciated,
Slasher
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Go to search, type the word
services
In services make sure that the services mentioned in your notice are on automatic
"event system and vss services"

Make sure this is not the work of a virus, make full anti virus scan download and make a full scan with malwarebytes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi,

VSS Service is running and is automatic, I can't see the 'Event System' service at all...

This is not the work of a virus, as I don't have any viruses on my system for sure...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Im willing to bet if you ran malwarebytes for the first time it would not come up negative. Might not solve the problem, but humour me.
Full scan and upadated.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Event system begins with com.
LOL
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi,

The COM Event System service is running and on automatic. What next?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Malwarebytes, this is not a search for a virus. I believe you have no virus.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi,

I ran an sfc /scannow and it said there was corrupt files but it couldn't fix em all and provided a log. Can you please take a look at the attached log...

View attachment 164540

Thanks,
Slasher
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
This log is too long to analyse. Reduce the amount of data with this command:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
I have asked for an assist from one of our experts in that area.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Ok thanks, don't really know how parts of my Windows 7 got corrupted, all I do is game really...

@whs, thanks for trying to help me :)

I've attached the log again after running the command, but I don't think the log changed much... Nevertheless, here you go.

View attachment 164543
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Did not see you Wolfgang when I made the prior post.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Ok...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Anyone?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
I thought that WHS asked you to reformat the cbs doucment and submit.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
If you looked a few posts up, you would see that I have already done so and am waiting :)
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Did you use the troubleshooting tutorial that I posted?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi,

VSS Service is running and is automatic, I can't see the 'Event System' service at all...

This is not the work of a virus, as I don't have any viruses on my system for sure...

I am running Win 7 Home premium 64-bit, using ext. hard drive for scheduled files backup.

In my computer, under Services application, Volume Shadow Copy is supposed to be Manual, not Automatic.

'Event System' service = COM + Event System
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 7741Z
OS
Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
Memory
4 GB
Graphics Card(s)
Intel HD
Sound Card
unknown
Monitor(s) Displays
17.3 inches
Screen Resolution
1600 x 900
Hard Drives
640 GB, 5400 PRM
@richc46, yes I have used the tutorial, that's where I used the suggestion to do a sfc /scannow, which I have posted the log already. I have tried booting in Safe Mode, but there is no option for managing system restore or restore points at all. Windows Backup won't even open in Safe Mode as well.

@t-4-2, If a service is Manual or Automatic, it doesn't really matter, the end result is the same. And yes, if you had read the previous posts you would have seen that I already figured that out :).
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
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