Windows Backup Issue...

[SlasherIT]

Hello, when I am trying to make a regular weekly backup to my external hard-drive with Windows Backup (this has worked for almost a year...) it has suddenly failed on me. A picture is worth a 1000 words so they say, so I'll just post a picture of the complete error...



Help would be appreciated,
Slasher

 

[richc46]

Go to search, type the word
services
In services make sure that the services mentioned in your notice are on automatic
"event system and vss services"

Make sure this is not the work of a virus, make full anti virus scan download and make a full scan with malwarebytes.

 

[SlasherIT]

Hi,

VSS Service is running and is automatic, I can't see the 'Event System' service at all...

This is not the work of a virus, as I don't have any viruses on my system for sure...

 

[richc46]

Im willing to bet if you ran malwarebytes for the first time it would not come up negative. Might not solve the problem, but humour me.
Full scan and upadated.

 

[richc46]

Event system begins with com.
LOL

 

[SlasherIT]

Hi,

The COM Event System service is running and on automatic. What next?

 

[richc46]

Malwarebytes, this is not a search for a virus. I believe you have no virus.

 

[richc46]

Im giving you this now just in case you are done and Im not here. Even if you fix the problem using this great tutorial, make the malwarebytes scan now and once a week.
http://www.sevenforums.com/tutorials/57746-system-restore-general-troubleshooting-fix-issues.html

 

[SlasherIT]

Hi,

I ran an sfc /scannow and it said there was corrupt files but it couldn't fix em all and provided a log. Can you please take a look at the attached log...

View attachment 164540

Thanks,
Slasher

 

[whs]

This log is too long to analyse. Reduce the amount of data with this command:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log

 

[richc46]

I have asked for an assist from one of our experts in that area.

 

[SlasherIT]

Ok thanks, don't really know how parts of my Windows 7 got corrupted, all I do is game really...

@whs, thanks for trying to help me

I've attached the log again after running the command, but I don't think the log changed much... Nevertheless, here you go.

View attachment 164543

 

[richc46]

Did not see you Wolfgang when I made the prior post.

 

[SlasherIT]

Ok...

 

[SlasherIT]

Anyone?

 

[richc46]

I thought that WHS asked you to reformat the cbs doucment and submit.

 

[SlasherIT]

If you looked a few posts up, you would see that I have already done so and am waiting

 

[richc46]

Did you use the troubleshooting tutorial that I posted?

 

[t-4-2]

Hi,

VSS Service is running and is automatic, I can't see the 'Event System' service at all...

This is not the work of a virus, as I don't have any viruses on my system for sure...

I am running Win 7 Home premium 64-bit, using ext. hard drive for scheduled files backup.

In my computer, under Services application, Volume Shadow Copy is supposed to be Manual, not Automatic.

'Event System' service = COM + Event System

 

[SlasherIT]

@richc46, yes I have used the tutorial, that's where I used the suggestion to do a sfc /scannow, which I have posted the log already. I have tried booting in Safe Mode, but there is no option for managing system restore or restore points at all. Windows Backup won't even open in Safe Mode as well.

@t-4-2, If a service is Manual or Automatic, it doesn't really matter, the end result is the same. And yes, if you had read the previous posts you would have seen that I already figured that out .