Solved Windows Backup Not Working

[edwardeb]

I have Windows 7 Home Premium (64 bit, SP1) on a year old Acer laptop. All Windows updates have been applied, and I have never installed Acronis on this laptop.

When I click on Set up Backup, instead of the wizard, I get a screen showing the files in my C:\Windows\system32 folder. I get the same result in Safe Mode.

Scannow reported no problems on the disk.

I can't do a clean install since no disk came with my system.

What is strange is that I was able to create a system image using backup without a problem.

Any suggestions appreciated.

 

[theog]

I can't do a clean install since no disk came with my system.

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's app the first day you had your new PC.
& made the Startup Repair CD.​

You can make Acer Recovery Disks with
Acer Empowering Technology > Acer eRecovery Management.

You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

 

[edwardeb]

Update: The culprit was some third-party software that was installed but I never used. After uninstalling this program, Backup now works as expected.

 

[danhod62]

I have the very same problem. Can you tell me what software you uninstalled to fix it?
Thanks

 

[edwardeb]

The program was called MyWinLocker. Good luck!

 

[Ray Louis]

Amazing,
same problem
same solution (removing MyWinLocker)
Thx all