Hello,
I'm having issues when trying to search for updates on my laptop.
I have successfully ran SURT. SFC Scan gave me a message saying "Windows Resource Protection could not perform the requested operation".
The message I'm getting is "Windows Could not search for new updates" error code: 8007370B.
Attached to this post is a screenshot of the error i'm getting from Windows Update. The CSB folder from C:\Windows\Logs>> is to big for me to send via this method (0.2GB). If needed, I can send you this file using another method.
In advanced, I appreciate you help and I hope we can resolve this problem.
Jose C.
I'm having issues when trying to search for updates on my laptop.
I have successfully ran SURT. SFC Scan gave me a message saying "Windows Resource Protection could not perform the requested operation".
The message I'm getting is "Windows Could not search for new updates" error code: 8007370B.
Attached to this post is a screenshot of the error i'm getting from Windows Update. The CSB folder from C:\Windows\Logs>> is to big for me to send via this method (0.2GB). If needed, I can send you this file using another method.
In advanced, I appreciate you help and I hope we can resolve this problem.
Jose C.
Attachments
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 Home Premium (64 bit) Service Pack 1
- CPU
- Intel(R) Core(TM) i5 CPU M480
- Memory
- 8 GB
- Hard Drives
- One internal drive
- Antivirus
- Microsoft Security Essentials
- Browser
- IE, Chrome