Windows can't detect Wifi adapter, feels like I've tried everything

[whoops]

I have tried

• Updating Windows
• Updating the BIOS and installing all available drivers off of the DELL website
• Physically removing and reinstalling the adapter

Still, device manager shows several unknown devices. This is a refurbished laptop so I'm not sure what's what, although the Wifi adpater definitely worked at one point (I broke it trying to fix something else).


I am happy to provide any more details if necessary. I really need help to get this fixed as soon as I can.

 

[samuria]

Welcome to the forum. As its a Dell it should have a tag number on it goto Dells site enter the tag and it will give you all the drivers and software for it specific to your pc

 

[whoops]

all the drivers and software for it specific to your pc

I downloaded Dell's support application and downloaded all of the drivers I was able to, however the WLAN drivers did not download because they could not detect the adapter on the system.

 

[samuria]

Does it show with a yellow triangle in device manager or is it not seen have you turned it on?

 

[whoops]

Under Other Devices in the device manager, there is the Network Controller and two Unknown devices, all with the yellow triangle.

 

[Im not a robot]

Probably a bad adapter that disconnected or has bad wiring. It has happened to me. Not too hard of a fix. May have to disassemble the casing and fish some wires after you find the correct wifi card on eBay or something.

 

[whoops]

Update: I am buying a USB wifi adapter on Amazon, I will see if that works.