Windows couldn't play any music files although drivers working

[HTHVampire]

Hi guys,
here's the problems that i encountered:
-windows couldn't play any music files...
-video files played without sound
-when adjusting the sound icon at the taskbar, there wasn't any green equalizers there

can someone figure out what problem with my audio device? i'm working on a desktop and the speaker works fine...i'm using realtek HD audio as seen in the diagram and i tried uninstall and reinstall the driver but the condition still persist...why is it so?
i appreciate for the guides!!!

 

[fireberd]

Try uninstalling the RealTek in the Device Manager - Right click on the entry to highlight it and then Left click "uninstall". Do not check the box to uninstall the drivers unless you want to reinstall the drivers. Then restart the PC and when Windows starts it will detect and reinstall the sound. If there was a corruption in windows for the sound this will fix it.

Another potential issue is the driver. Use the driver provided by the PC or motherboard vendor, as non-vendor drivers many times do not work or work correctly.

 

[HTHVampire]

Hi,thanks for your suggestions..i tried to do so using the ori drivers supplied by motherboard but it wont' work...may i know that will the Microsoft UAA drivers cause this issue?since i don't see it in my driver list..

 

[cyclic]

Those screen shots are good, but they don't start at the begining of the tale.
First to check, is the device and speakers you want to use set as default playback device.
Like this ?

 

[HTHVampire]

hi thanks, i checked already, same as yours...what else should i check?

 

[cyclic]

So far so good.
Next highlight that default device and select the properties button and you will get this screen.


Check everyting in these tabs looks ok, if you have any doubts about settings, please just post back.

 

[HTHVampire]

this is what i got...i just have my speakers plugged in.no mic...seems no problem there..

 

[HTHVampire]

so, what will be the root of the cause?any helps?

 

[JustDenDimi]

In my case it's always the sound file itself that would give this error...