Windows de-activated, error 0xC004F200

[XAM2175]

Hi,

I've been using this machine since I bought it second-hand in mid-June and recently Windows de-activated itself while in use (not even at reboot).

The error code given in the not-genuine warning at log-in is 0xC004F200.

When I respond to the prompt the only option is "Go online and resolve now", which leads to a Microsoft website prompting me to download and run legitcheck.hta, which totally fails in Chrome but does run in IE, except it then throws script errors and also fails.

The CoA on the machine is for Vista Business OEM so I'm going to be surprised to find I've been sold a dud install, but still, is there anything I might have missed doing?

Thanks.

MGA Diag result:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-HKJ4R-WGW6T-HMK89
Windows Product Key Hash: 08Jwb5KM8WgzdgiwOuD8ZXqwd+g=
Windows Product ID: 00371-222-9432451-86929
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {25121D88-4967-449A-BC22-EE1CD081FD8E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{25121D88-4967-449A-BC22-EE1CD081FD8E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HMK89</PKey><PID>00371-222-9432451-86929</PID><PIDType>5</PIDType><SID>S-1-5-21-1682816017-3555322357-870946570</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4157VNH</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>60KT38AUS</Version><SMBIOSVersion major="2" minor="6"/><Date>20100415000000.000000+000</Date></BIOS><HWID>41DB3407018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-60   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8079C6A96B6FD86</Val><Hash>OwSsUSd9xPdiG6otlikFKKrMfo8=</Hash><Pid>89388-707-1313042-65025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.23403

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-222-943245-00-3081-7601.0000-2872017
Installation ID: 000755100942914990485416850271824874764232179073334455
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HMK89
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 15/10/2017 8:03:44 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:14:2017 20:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAIAAgABAAEAAQABAAAAAQABAAEAHKJgI040EC2qfzYuOrFWj96IJHXgT+qC

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			INTEL 		TYLERBRG
  HPET			PTLTD 		HPETTBL 
  BOOT			PTLTD 		$SBFTBL$
  MCFG			PTLTD 		  MCFG  
  SSDT			INTEL		PPM RCM 
  TCPA			LENOVO		TC-2W   
  SLIC			LENOVO		TC-60   
  DMAR			Intel 		OEMDMAR 
  ASF!			LENOVO		TC-60

 

[torchwood]

Hi XAM2175,

The key in use is for a not for resale MSDN product.
WAT, (Windows Activation Technologies) has minor and major validation critera.
The major check is performed every 90 days, which is why you have started to get the notification.

I suggest, if its not to late, that you contact the seller and ask for a refund

A Vista Business OEM sticker does NOT cover a W7 installation
The product key on it will not match the one from the report.
The Office Enterprise install is also non-genuine.


Roy

 

[XAM2175]

Yeah I know there's no upgrade rights from Vista Business to 7 Professional so the CoA is just what the machine originally shipped with. Figured I'd been had so thanks for confirming it.

What's the tell that the Office install is non-genuine when the diagnostic tool's saying it is?

 

[torchwood]

Hi XAM2175,

Because its part and parcel of the MSDN subsciption, it gives the option to download it as an extra, but still validates against that key as opposed to buying a seperate one.

Roy