Windows doesn't display some shortcuts correctly

userwin

New member
Local time
12:44 AM
Messages
22
Windows doesn't display some shortcuts correctly
For some applications I see:
cpuzshortcutpng.png

But in properties of the file i can see it's icon.
How to fix this?

p.s. I tried to delete IconCache.db and reboot, this didn't help.
 

My Computer

OS
Windows 7 Pro 64bit
Hello uswin,

If the target file for the shortcut was moved, them this could cause this as well. See if creating a new shortcut directly from the .exe file of the program may help. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I tried to create new shortcuts - this doesn't help. Moreover I told: in properties of the file and also shortcut i can see it's icon (right mouse button on shortcut/file, Properties):
cpuzshortcut2.png
 

My Computer

OS
Windows 7 Pro 64bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
It's also strangely that explorer doesn't display icon of the application! But when i for example try to delete a shortcut or file it displays icon in the dialog box "Deleting a shortcut", and also as i already said in properties of shortcut and file it displays an icon.

Maybe this is a BUG?

Just to verify. Were you trying to create a shortcut from the file
Of course Yes.
 

My Computer

OS
Windows 7 Pro 64bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
If what I posted above doesn't help, then you might see if uninstalling/reinstall CPU-Z may help. 1.62 is the lastest version below.
I have problems with other shortcuts not only with CPU-Z. That's why this is not the problem of the application this is the problem of Windows. Why other applications show correct icons for these several applications but Explorer not?
 

My Computer

OS
Windows 7 Pro 64bit
Icon Cache

Brink is it time for rebuild_icon_cache.bat?
 

My Computer

Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
OS
win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
Graphics Card(s)
NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
Monitor(s) Displays
Asus VW224T (1)
Screen Resolution
1920 x 1080
Hard Drives
SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Brink is it time for rebuild_icon_cache.bat?

This BAT-file do ALL the same as I already done:
:: Created by: Shawn Brink
:: http://www.sevenforums.com
:: Tutorial: http://www.sevenforums.com/tutorials/49819-icon-cache-rebuild.html


@echo off
cls
echo The Explorer process must be killed to delete the Icon DB.
echo.
echo Please SAVE ALL OPEN WORK before continuing.
echo.
pause
echo.
taskkill /IM explorer.exe /F
echo.
echo Attempting to delete Icon DB...
If exist %userprofile%\AppData\Local\IconCache.db goto delID
echo.
echo Icon DB has already been deleted.
echo.
goto main

:delID
cd /d %userprofile%\AppData\Local
del IconCache.db /a
echo.
pause
echo Icon DB has been successfully deleted.
echo.

:main
echo Windows 7 must be restarted to rebuild the Icon DB.
echo.

:wrong
set /p choice=Restart now? (Y/N) and press Enter:
If %choice% == y goto Yes
If %choice% == Y goto Yes
If %choice% == n goto No
If %choice% == N goto No
goto wrong

:Yes
shutdown /R /f /t 00
exit


:No
echo.
echo Restart aborted. Please remember to restart the computer later.
echo.
echo You can now close this command prompt window.
explorer.exe

The main action is marked by RED color. Others bla-bla-bla ))
 

My Computer

OS
Windows 7 Pro 64bit
Did you already try going through the process in the tutorial below to manually change the shortcuts' icons to it's default icon a couple of times to see if it may reset them to be correct afterwards?

Shortcut - Change Icon
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Did you already try going through the process in the tutorial below to manually change the shortcuts' icons to it's default icon a couple of times to see if it may reset them to be correct afterwards?
YES!

I think this is BUG because EVERYWHERE in all dialogs: properties, change shortcut, delete shortcut or file, run as administrator, in the application window i can see an icon of these several applications: CPU-Z, TCPView, FileRecovery and some others, BUT in Explorer and on the Desktop there is no icon of the applications.

Why if this is not a BUG Windows can display an icon in other dialog windows? If it would be the damaged icon of the application then Windows could not display an icon in any other places...
 

My Computer

OS
Windows 7 Pro 64bit
I notice this occasionally on my PC

This happens on my PC (randomly).

Programs that haven't been moved or deleted sometimes lose their icons.
If I check the "Properties" window, I can see the correct icon.
Reapplying the icon doesn't fix the problem.

On my PC, restarting fixes the problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
It's not a defect... if it was, many more people would be complaining at this late stage. You may have some peculiar version problem with system files. Do you recall about when it started happening? You might want to roll back to a restore point prior to this. If that's not possible, consider applying the latest service pack again and then accepting the updates that follow.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavillion dv6 (dv6-6165dx)
OS
Windows 7 Home Premium x64
CPU
AMD Vision A8-3500M 4 Core
Motherboard
AMD
Memory
8Gb
Graphics Card(s)
AMD Radeon HD 6620G
Screen Resolution
1366x768
Hard Drives
Hitachi Travelstar 500Gb
Internet Speed
Realtek RTL8188CE 802.11b/g/n
Hardware & Software Combinations

I suspect that certain combinations of hardware, software and Shell Extensions are to blame.

IMO, it's just like how some people state that certain programs always crash and yet other people never experience any problems. :confused:

It may happen more often than it is reported because the user has to notice the icon is missing.

On my PC, I generally only see this in the Start Menu and it is usually when I am searching for a program that I don't use on a regular basis, or that I normally start some other way (like from the Taskbar).

For example, occasionally I have noticed that the Firefox icon in the Start Menu is broken, but normally I run Firefox via a batch file that is pinned to my Taskbar.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
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