Windows Experience Index Rating fails on 99% during Hard drive test

[br45entei]

A couple days ago, I noticed that my laptop was not yet rated with the windows experience index, so I plugged the laptop in to ac power, set the power plan to High Performance, and ran the rating. However, it failed at 99% complete with a weird hard drive read error. I've attached a couple of pictures of me re-running the test again, with the same result:

During test:

Error message:

 

[andrew129260]

Is it connected to the internet?

WEI needs to be online in order to do the rating.

You can also try to clear all scores and rerate the system under advanced tools under performance information and tools.

EDIT:

Looking closer at the screenshot, you might want to run a http://www.sevenforums.com/tutorials/433-disk-check.html

 

[jimroad471]

try running disk clean up and do the Index again. or go to tools and run check disk and fix errors if any.
good luck
jim

 

[br45entei]

Okay, so I ran the disk check, and it came back with no errors or fixes, re-ran the assesment(and the laptop is connected to the internet), but it still had the same issue. Could a "mklink /J C:\Users D:\Users" symlink be the issue? My Users folder is actually located on my D:\ drive with a junction link on C:\, so that windows can keep using "C:\Users" instead of me trying to hack the registry and change every single reference to the new users dir. Could that be the problem? Here's a picture of my Disk Management:

 

[andrew129260]

1. Have you tried using the reset all the scores and rerate the system option like I stated?
2. Windows Experience Index has a log file "%SystemRoot%\Performance\WinSAT\winsat.log". That may give some more details.
3. You can also try: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Use option 2

 

[br45entei]

Alright, so here's the log file:

34899623 (2708) - winsat\logging.cpp:0815: --- START 2014\3\27 19:29:34 PM ---
34899623 (2708) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -cancelevent 2de214ec-4328-4bfd-afd6-0442ad865adf
34899623 (2708) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
34899872 (2708) - winsat\main.cpp:4474: > IsFormal=TRUE  IsMoobe=FALSE.
34899919 (2708) - winsat\main.cpp:4585: Watch dog system enabled
34899919 (2708) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
34900652 (2708) - winsat\main.cpp:2490: > DWM Running.
34900964 (2708) - winsat\main.cpp:2497: > turning off DWM.
34900964 (2708) - winsat\main.cpp:2470: > EMD service will be restored on exit.
34901261 (2708) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
34901261 (2708) - winsat\main.cpp:2793: > power policy saved.
34901495 (2708) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
34901495 (2708) - winsat\main.cpp:2814: > power policy set to maximum.
34902368 (2708) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
34902415 (2708) - winsat\main.cpp:0948: > IsOfficial=TRUE  IsFormal=TRUE  IsMoobe=FALSE  RanOverTs=FALSE  RanOnbatteries=FALSE
34902415 (2708) - winsat\main.cpp:1775: > Run Assessment features 
34902602 (2708) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
34916720 (2708) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 4536980
34916720 (2708) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
34916720 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
34923179 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
34929481 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
34940573 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
34953568 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
34960136 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
34966422 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
34973723 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
34981102 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname GeomF4 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 150;200;241 -batchcnt C(50);C(200);C(300) -objs C(12);C(26);C(45) -noalpha -geomf4shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
34991585 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname GeomV8 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75;100;120 -batchcnt C(25);C(100);C(150) -objs C(8);C(17);C(29) -noalpha -geomv8shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
34999853 (2708) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname CBuffer -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75 -batchcnt C(25) -objs C(8) -rendertotex 6 -rtdelta 3 -texpobj C(1) -cbuffershader -cbufa 2 -cbuff 5 -cbufp 6
35006156 (2708) - winsat\main.cpp:1775: > Run Assessment mfmedia -input C:\Windows\Performance\WinSAT\winsat.wmv -nopmp
35008808 (2708) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
35018745 (2708) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_VC1_15mbps.wmv -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
35025126 (2708) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
35033986 (2708) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
35042691 (2708) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
35049821 (2708) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480_5sec_6mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
35056622 (2708) - winsat\main.cpp:1775: > Run Assessment media -input C:\Windows\Performance\WinSAT\winsatencode.wmv -encode C:\Windows\Performance\WinSAT\winsat.prx
35065015 (2708) - winsat\main.cpp:1775: > Run Assessment moobego 
35065015 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -encryption -up
35075311 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -compression -up
35085389 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2 -up
35095466 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -compression2 -up
35105560 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -encryption
35115762 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -compression
35125996 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2
35136214 (2708) - winsat\main.cpp:1775: > Run Assessment cpu -compression2
35146463 (2708) - winsat\main.cpp:1775: > Run Assessment mem 
35151642 (2708) - winsat\main.cpp:1775: > Run Assessment disk -seq -read -n 0
35162859 (2708) - winsat\main.cpp:1775: > Run Assessment disk -ran -read -n 0
35176025 (2708) - winsat\main.cpp:1775: > Run Assessment disk -scen 2009 -drive C:
35262107 (2708) - storage\diskprof.cpp:0283: Error: Failed to properly assess the disk.
The data is invalid.
35262107 (2708) - winsat\main.cpp:2056: > disk Assessment FAILED due to an error
35262138 (2708) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 4536980
35262138 (2708) - winsat\processresults.cpp:0962: > Wrote cpu expression compression score to the registry 193
35262153 (2708) - winsat\processresults.cpp:1004: Total physical mem available to the OS : 2.46 GB (2,642,444,288 bytes)
35262153 (2708) - winsat\processresults.cpp:1086: Physical memory available to the OS is less than 3.0GB-64MB : limit mem score to 5.5
35262153 (2708) - winsat\processresults.cpp:1253: Skipping StdDefPlayback limit check.
35262153 (2708) - winsat\processresults.cpp:1265: Skipping StdDefPlayback limit check.
35262153 (2708) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 580
35262153 (2708) - winsat\processresults.cpp:1498: > Wrote random read disk score to the registry 1351
35262200 (2708) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
35262200 (2708) - winsat\main.cpp:2855: > Power state restored.
35262216 (2708) - winsat\main.cpp:2870: > Successfully reenabled EMD.
35262559 (2708) - winsat\main.cpp:2896: > Composition restarted
35262575 (2708) - winsat\watchdog.cpp:0311: Watch dog system shutdown
35262575 (2708) - winsat\main.cpp:4909: > exit value = 1.

 

[br45entei]

Soo, anyone have any idea what's wrong? Ran the assessment again, same result.