Solved windows explorer crash when right clicking on ANY int or ext HD

cozzie

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Hello,

Novice hear, pls bear with me.
A few days ago a partitioned (internal drive) became full
I then moved this data onto a external drive.
Maybe this is all irrelevant information but during or after I moved the data for some reason any time I right click to expand, or view properites on any intenal or external hdd label windows explorer crashes and needs to restart.
I note there are similar problems to mine on the forum but none of the fixes help.
Bizzarely and perhaps completely unconnected to this one external hard drive lost all its data - even though the disk was showing full no files or folders could be seen.
I've run all kinds of malware and antivirus scans with no issues.
At a loss here and dont want to format this machine if at all avoidable.
first I've looked at the reliablity file and the shell32 file showed as fault module name, but I understand from other forums that this is likely caused by another third party file. Anyhow I've copied the latest crash dump files - one of many and would value any suggestions to solve this.
Thanks
 

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windows 7 ultimate 64bit sp1i5-44608gignvidia gtx780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
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windows 7 ultimate 64bit sp1
CPU
i5-4460
Motherboard
ASRock H81M-HDS
Memory
8gig
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nvidia gtx780
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avira free
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mozilla
Does this happen with that problem external removed too?

Try a clean startup - http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

If not, get CCleaner - Tools - Startup - Context Menu - save to text file or screenshot (to later see what was enabled/disabled) and disable everything. Restart PC just in case.

If the issue clears, enable one by one until you find the culprit. (Just one among many; once I had issue with Spybot S&D explorer integration module, had to disable it, still is disabled)
 

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Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
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HighPower 1000W
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Cooler Master HAF 932
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Noctua NH-D14
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Logitech G19
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Logitech G500
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100/4 Mbit Cable (100GB quota)
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ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
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IE 11 - Firefox - Chrome
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Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Thanks! your second suggestion worked. Indeed it was spybot causing the problem for me 'sdecon 64 &32 dll' files which are now both disable.
Really appreciate your help
 

My Computer My Computer

At a glance

windows 7 ultimate 64bit sp1i5-44608gignvidia gtx780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 ultimate 64bit sp1
CPU
i5-4460
Motherboard
ASRock H81M-HDS
Memory
8gig
Graphics Card(s)
nvidia gtx780
Antivirus
avira free
Browser
mozilla
Joined just to say thank you GoKAy.

Bought a 3tb Fantom drive but wanted to get it inside my PC. AFter putting it in it would not recognize it but I figured out how to format it easily. Then randomly I started right clicking my HDD drives but it would crash explorer.

Disabling spy bot SnD on context menu immediately solved my issue. I have no spyware/malware as I use a specially made bootable thumb drive to scan everything once a month.
 

My Computer My Computer

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Windows 7 Ultimate x64i5-3570k4x 4gb ddr3gtx 970 g1
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
i5-3570k
Motherboard
asrock z77 extreme4
Memory
4x 4gb ddr3
Graphics Card(s)
gtx 970 g1
Hard Drives
1x 64 kingston now
1x samsung 830 128gb
1x 500gb hdd
1x 3tb HDD
:thumbsup:
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
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