Solved Windows Explorer crashes

OneDarkLord

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Location
Israel
recently the Windows Explorer crashes frequently,mainly after i close open tab in my browser that contains video (videos in YouTuBe) and then it restarts.

it didn't happen before,i don't know why it happens.
 

My Computer

OS
MS Windows 7 Ultimate 32-bit SP1
CPU
Intel Pentium E5400 @ 2.70GHz Wolfdale 45nm Technology
Motherboard
MSI G41M4 (MS-7592) (CPU 1)
Memory
4.00 GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Graphics Card(s)
ATI Radeon HD 4600 Series
Sound Card
Speakers (Realtek High Definition Audio)
Monitor(s) Displays
BenQ G2020HDA
Screen Resolution
1600x900
Hard Drives
313GB SAMSUNG SAMSUNG HD322HJ ATA Device (SATA)
Keyboard
Chicony Multimedia Keyboard KB-0512
Mouse
Logitech B110 Optical USB Mouse
Internet Speed
100.0 Mbps
Hello OneDarkLord and welcome to Seven Forums.

Run a full scan with your antimalware suite of choice to rule out any malware issues. Since no antimalware product is 100% effective 100% of the time, I'd follow up with a couple of free on-demand scanners just in case your primary scan missed something. Some of the recommended free products are Malwarebytes | Hitman Pro | ESET | HouseCall | Superantispyware.

If your computer is malware free I'd next run a System File Checker scan from an elevated command prompt (option two, this tutorial.) The SFC will attempt to repair damaged or corrupt system files. If problems are found, run the scan at least 3 times, rebooting in between each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If this doesn't fix Windows Explorer some folks might recommend a Repair Install. That's certainly an option but you may want to read through this Microsoft Answers forum thread. It's about 28 pages long but offers some additional things to try to repair Windows Explorer.

"Windows explorer has stopped working"/"windows is - Microsoft Answers

http://www.sevenforums.com/tutorials/3413-repair-install.html

Please post back if any of this helped or not.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
I'm using ESET NOD32 Antivirus 5 (Licensed).
I did SFC and it found some problems and fixed them,then i restart my PC and did it again and no problems found.

I will watch some videos again and close their tabs to see if Windows Explorer crashes again,i will edit this post.
---
seems problem is solved,thanks.
 
Last edited:

My Computer

OS
MS Windows 7 Ultimate 32-bit SP1
CPU
Intel Pentium E5400 @ 2.70GHz Wolfdale 45nm Technology
Motherboard
MSI G41M4 (MS-7592) (CPU 1)
Memory
4.00 GB Dual-Channel DDR2 @ 400MHz (6-6-6-18)
Graphics Card(s)
ATI Radeon HD 4600 Series
Sound Card
Speakers (Realtek High Definition Audio)
Monitor(s) Displays
BenQ G2020HDA
Screen Resolution
1600x900
Hard Drives
313GB SAMSUNG SAMSUNG HD322HJ ATA Device (SATA)
Keyboard
Chicony Multimedia Keyboard KB-0512
Mouse
Logitech B110 Optical USB Mouse
Internet Speed
100.0 Mbps
I'm using ESET NOD32 Antivirus 5 (Licensed).
I did SFC and it found some problems and fixed them,then i restart my PC and did it again and no problems found.

I will watch some videos again and close their tabs to see if Windows Explorer crashes again,i will edit this post.
---
seems problem is solved,thanks.

That's really good news! Hope it's a permanent fix. :thumbsup:

Thanks for posting back.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
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