Windows Explorer has stopped working

[baraka607]

hi friends, Please help me out, am getting the error Windows explorer has stopped working then Windows Explorer is restarting whenever i try to restart my laptop and there is nothing i can do because of that error, because the error keep popping on my screen. I have no idea what to do because i have tried to restore my computer but no changes. Thanx

 

[Martin Dendev]

Hi:

(plucked from microsoft answers)

Try using System File Checker to scan your OS for missing/corrupt files, complete these steps:
Click Start, and then type cmd in the Start Search box.
In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.
At the command prompt, type Sfc /scannow, and then press ENTER.

The scan may take some time, so be patient. Windows will repair any corrupted or missing files that it finds. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows Vista CD.

Good Luck
Martin

 

[Ztruker]

You said "i have tried to restore my computer but no changes". How did you do this? Did you do it from the Advanced Boot Options Menu or from Safe Mode?

Did the restore complete successfully?
How far back (date) did you go?

Try booting to Safe Mode with Networking. If that works, download, install and run Malware Bytes Anti Malware (free), see if it finds any malware on your computer. If so, let it fix it. Run the Quick Scan.

Post back with results.

 

[alishathomaz]

Try to boot your system into Safe mode:

Restart your computer if it is powered on.
Press and hold F8 key for 3 seconds after your computer initially powers on.
Once you see the Advanced Boot Options menu (or hear a beep) you can stop.
Use the up/down arrow keys to highlight your selection.
Select Safe Mode with Networking and press Enter.
You should see drivers loading, this may take a few moments.
You should then be at the Welcome Screen.
Logon to your computer using an account with Administrator privileges. Now you should download (free) MalwareBytes install, update then do a scan of your system in safe mode, to make sure it is indeed clean! Once the scan is done delete anything it finds. Then simply reboot your PC to see if your issue has been resolved!


If your system is clean, then run this system file checker scan in safe mode below:

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. Click Continue or supply Administrator credentials if prompted.
3. In the Command Prompt window type the following, sfc /scannow (yes there is a space after sfc) then press enter. This scan may take a while to complete.