Windows Explorer has stopped working

Elax

New member
Local time
6:09 AM
Messages
4
Hey guys, need help. First sorry for my English... Im running Windows 7 ultimate. When Im trying to use my Bluetooth (via bluetooth adapter ASUS) I get error "Windows Explorer has stopped working". It appears even if Im just clicking in control panel (no matter where, just clicking from one folder to the other...) then it is trying to find solution and then just restarts.... any idea?
 

My Computer

OS
Windows 7 Ultimate
CPU
Dual Core 2,5 GHz
Motherboard
GIGABYTE G31M-ES2L
Memory
2,00 GB
Graphics Card(s)
Intel G33/G31 Express Chipset Family
Hey guys, need help. First sorry for my English... Im running Windows 7 ultimate. When Im trying to use my Bluetooth (via bluetooth adapter ASUS) I get error "Windows Explorer has stopped working". It appears even if Im just clicking in control panel (no matter where, just clicking from one folder to the other...) then it is trying to find solution and then just restarts.... any idea?

Elax Hi and welcome


There are two possiblities.

First can you type event viewer in search. go to the windows Logs>applications tab. You are going to be looking for errors (they have red in the left column) that relate to app hang, app crash, or DEP. there will be a lot so it might pay for you to wait untill the next time it happens to check it out. When you find the mostly candidate not the Event ID and source codes and tell us what they are.

Next

go to system conrol panel>advanced system settibgs>peerformance> DEP. Dep or data Execution Prevention is used to prevent virii and other things from launching exe's in restriced memory space. teh default setting is for MS apps only (not for all apps) thell us what it is currently set to

Thanks

Ken J+
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Are you using any web browser like Firefox 3.5? if so then try uninstall and clean it up complete then install Fx 3.0.15 as I found the problems was Fx 3.5 whch included private browsing mode that may cause crashing with Win 7 Explorer.exe - I already got same problems but removed Fx 3.5 and install then 3.0.15 that worked fine - see other forum at this section as peopl already got the same as well.

when I used Fx 3.5 and got lots of crashing when click right button but removed it - it worked prefect, Ive emailed to Mozilla already.
 
explorer has stopped working in win 7

This has happened many times to me. I noticed that windows defender was running at the same time as Avast antivirus which I use. When I disabled windows defender the problem stopped.
jenkinsdjj
 

My Computer

Computer Manufacturer/Model Number
rock computer laptop
OS
windows 7 rc
CPU
centrino duo
Motherboard
intel
Memory
3 gb
Graphics Card(s)
nvidia
Sound Card
on board
Monitor(s) Displays
17" high res
Hard Drives
samsung 500gb
Are you using any web browser like Firefox 3.5? if so then try uninstall and clean it up complete then install Fx 3.0.15 as I found the problems was Fx 3.5 whch included private browsing mode that may cause crashing with Win 7 Explorer.exe - I already got same problems but removed Fx 3.5 and install then 3.0.15 that worked fine - see other forum at this section as peopl already got the same as well.

when I used Fx 3.5 and got lots of crashing when click right button but removed it - it worked prefect, Ive emailed to Mozilla already.

Lucky098, just wanted to THANK YOU for the tip about FF. I'm on a Win7 x64 PC. Windows Explorer crashed randomly and often. I read your post and then decided to stop using FF's private browsing. Ever since then, I've had no problems with Windows Explorer. THANK YOU! :D
 

My Computer

Computer Manufacturer/Model Number
HP Notebook
OS
Windows 7 Home Premium (x64)
Memory
3GB
Other Info
Norton Internet Security 2010 for real-time protection.
Hello

I am having the same problem.

I went to the event viewer and found the below problem

Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: BTMShell.dll, version: 1.0.0.40, time stamp: 0x4cd03327
Exception code: 0xc0000005

Also DEP is for Essential Windows programs and services only.

Can someone help please. i have been having problems with bluetooth eversince a windows reinstall. I have spent weeks solving 1 problem after another and ireally would like everything to work for once.

Really anything guys.

Thanks

Hey guys, need help. First sorry for my English... Im running Windows 7 ultimate. When Im trying to use my Bluetooth (via bluetooth adapter ASUS) I get error "Windows Explorer has stopped working". It appears even if Im just clicking in control panel (no matter where, just clicking from one folder to the other...) then it is trying to find solution and then just restarts.... any idea?

Elax Hi and welcome


There are two possiblities.

First can you type event viewer in search. go to the windows Logs>applications tab. You are going to be looking for errors (they have red in the left column) that relate to app hang, app crash, or DEP. there will be a lot so it might pay for you to wait untill the next time it happens to check it out. When you find the mostly candidate not the Event ID and source codes and tell us what they are.

Next

go to system conrol panel>advanced system settibgs>peerformance> DEP. Dep or data Execution Prevention is used to prevent virii and other things from launching exe's in restriced memory space. teh default setting is for MS apps only (not for all apps) thell us what it is currently set to

Thanks

Ken J+
 

My Computer

OS
7 64bit Home
Bluetoothache,

Please start your own thread stating your problem, even if identical.

This is to keep question, answers, and inquiries for your thread with your thread.

Please do not hijack an existing thread.

Thank you for your understanding and cooperation.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Are you using any web browser like Firefox 3.5? if so then try uninstall and clean it up complete then install Fx 3.0.15 as I found the problems was Fx 3.5 whch included private browsing mode that may cause crashing with Win 7 Explorer.exe - I already got same problems but removed Fx 3.5 and install then 3.0.15 that worked fine - see other forum at this section as peopl already got the same as well.

when I used Fx 3.5 and got lots of crashing when click right button but removed it - it worked prefect, Ive emailed to Mozilla already.


Latest Firefox version is 6.0.2
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
This has happened many times to me. I noticed that windows defender was running at the same time as Avast antivirus which I use. When I disabled windows defender the problem stopped.
jenkinsdjj

Wrong approach.

Update your Avast or better yet, uninstall Avast and use Microsoft Security Essentials (MSE) link in my sig.

MSE is the only anti-virus I use, I install, I recommend.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Are you using any web browser like Firefox 3.5? if so then try uninstall and clean it up complete then install Fx 3.0.15 as I found the problems was Fx 3.5 whch included private browsing mode that may cause crashing with Win 7 Explorer.exe - I already got same problems but removed Fx 3.5 and install then 3.0.15 that worked fine - see other forum at this section as peopl already got the same as well.

when I used Fx 3.5 and got lots of crashing when click right button but removed it - it worked prefect, Ive emailed to Mozilla already.

Lucky098, just wanted to THANK YOU for the tip about FF. I'm on a Win7 x64 PC. Windows Explorer crashed randomly and often. I read your post and then decided to stop using FF's private browsing. Ever since then, I've had no problems with Windows Explorer. THANK YOU! :D

Update your Firefox Latest version is 6.0.2
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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