Windows Explorer has stopped working

[Penn1969]

Basically, the heading of this thread tells it all. Just to elaborate on the problem I'm having. Any time I try and move a file on my computer a little box pops up telling me that Windows Explorer has stopped working. It doesn't matter whether I'm moving something from a folder onto the desktop or from one computer to another computer, this box pops up. I'm hoping there's an easy fix because it's inhabiting what I need to do on this particular PC.

Many thanks

 

[RolandJS]

Unless things have changed, there is no easy fix -- other than an image rollback to a windows where the the explorer worked. Now, does explorer work in Safe Mode?

 

[Penn1969]

Unless things have changed, there is no easy fix -- other than an image rollback to a windows where the the explorer worked. Now, does explorer work in Safe Mode?

I'm not sure, can you remind me how to get into safe mode, it's not something I have done for a long long time. If I'm right, switch the computer off and then back on and keep pressing F1?

 

[Penn1969]

I've decided to restore back to an earlier point to see what happens. I'll get back to you with the results when it's all finished

 

[Paul Black]

Hi Penn1969,

I'm not sure, can you remind me how to get into safe mode, it's not something I have done for a long long time. If I'm right, switch the computer off and then back on and keep pressing F1?

Without knowing what make your computer is it is normally F8.