Windows Explorer has stopped working :(

[Zulletastique]

Hello everyone, I'm quite new here.
As you can see, ever since 10 days ago. I started experiencing this pop up that says
"Windows explorer has stopped working"
and then restarting itself, and everything went fine afterwards.

It only happens whenever I tried to move something within the area of my library be that music files or videos. Not too long ago, I was trying to send a song to my friend via MSN by dragging it from the folder to our chat window, prior to dragging it...this error popped up. Resulting in the library window or folder to be closed down.

I wonder what's there to be done to get rid of this ?
I don't really experience it all the time, only at seldom times. However, it can be very annoying.

Regards. thank you

 

[Max Peck]

I ran into this when I first had my new machine. Got progressively worse. Rebuilt the machine and the issue has never resurfaced. I think the OEM installation had a bad driver in it.

-max

 

[Teerex]

It's could be some codec or plugin you installed that tries to read the properties of media files and than crashes and pulls explorer with it? Error reports could tell us a lot, could you find them in control panel (type view all problem reports into the search box).

 

[Zulletastique]

It's could be some codec or plugin you installed that tries to read the properties of media files and than crashes and pulls explorer with it? Error reports could hel us a lot, could you find them in control panel (type view all problem reports into the search box).

Hello, I've tried that but this is all I see..


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Sometimes it happens a lot like yesterday it happened twice, within 20 minutes. Sometimes it doesn't appear at all no matter what kind of files you drag between folders.
Pretty mysterious.. but I find it annoying with this kind of flaw appearing when you least expect them too.. :\

 

[Teerex]

Please type the exact line I wrote in my previous post into the search box and take a screenshot of the window that opens after you click the item with that exact name.

 

[Zulletastique]

Please type the exact line I wrote in my previous post into the search box and take a screenshot of the window that opens after you click the item with that exact name.

sorry about that , I was a little confused that I typed it in the control panel search box when you meant to type it at the Start menu haha.

well, here you go :-
(there's still more down there if you want me to screen shot at it)


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[Teerex]

Yes, I do, don't see Explorer here.
Also, rght click an Explorer report, choose Technical details, copy the text and post it here.

+ You have a mighty lot of crashes & compatibility problems there, boy. What's going on?

 

[Zulletastique]

Yes, I do, don't see Explorer here.
Also, rght click an Explorer report, choose Technical details, copy the text and post it here.

+ You have a mighty lot of crashes & compatibility problems there, boy. What's going on?

Totally man ! Haha, I have no idea really.
My laptop is a Dell studio XPS 16 if that helps.
Right at this very moment, (after leaving it on for 4 hours while I went out)
the Adobe flast player ( I suspect ) crashed again ?
The results are... :-
- Unable to play videos
- No sound emitted
- Unable to play songs
- Unable to launch tweetdeck or any animated program ? (except for MSN but no notification sounds)

-shrugs- I don't know what's going on really but a few times the flash player kinda crashh haha.

Which explorer report by the way ? Any one of it ?
here's one

Description
This program might not have installed correctly

Problem signature
Problem Event Name:	PCA2
Problem Signature 01:	install_flash_player_10_active_x.exe
Problem Signature 02:	10.0.12.36
Problem Signature 03:	Adobe® Flash® Player ActiveX Installer
Problem Signature 04:	Adobe® Flash® Player ActiveX
Problem Signature 05:	Adobe Systems Incorporated
Problem Signature 06:	1
Problem Signature 07:	200
OS Version:	6.1.7600.2.0.0.768.3
Locale ID:	18441

Files that help describe the problem
appcompat.txt

 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

 

[Zulletastique]

Lookie, here's another one just now.

Files that help describe the problem:
  C:\Users\Hj Ali\AppData\Local\Temp\WER1BBA.tmp.WERInternalMetadata.xml
  C:\Users\Hj Ali\AppData\Local\Temp\WER6F38.tmp.appcompat.txt
  C:\Users\Hj Ali\AppData\Local\Temp\WER6FA6.tmp.mdmp

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

 

[Teerex]

Now you lost me... Which Explorer crashes? Internet Explorer?

 

[kodi]

Have you run any virus/trojan scans to see if you are infected?

 

[Zulletastique]

Now you lost me... Which Explorer crashes? Internet Explorer?

It's the explorerr that crashes haha sorry.

Have you run any virus/trojan scans to see if you are infected?

Yes I did. Idk if Avira is handy (that's what I automatically have). However I do have Bit defender with me. Other than that, I have a few anti spywares like malware bytes, ad-aware or spybot and all seems fine though ! I think this bug occurs a lot for windows 7 users...sadly . :\ cause two of my friends got it too.

 

[Teerex]

But I don't see Windows Explorer in your reports, only Internt Explorer. Could you explain?

 

[Zulletastique]

But I don't see Windows Explorer in your reports, only Internt Explorer. Could you explain?

That's the thing that got me confused.
Whenever Explorer crashed, it doesn't do this "report" thingy . any ideas ?
It only goes for like "windows explorer stopped responding"...followed by "Windows explorer is restarting" and all is fine afterwards.

As for Internet explorer that crashed, I think it's either i accidentally clicked internet explorer when i was shutting down ahahha. I don't use internet explorer that much, I use chrome regularly and firefox at some times. So probably that internet explorer crash is just a mishap and nothing to be confused with the whole 'explorer' crash !

Idk whether this explorer crash thingy is a big problem or not, i know few of my friends have it too. I still have the warranty card with me, and is still valid.

 

[Zulletastique]

Hello ! here's how it looks like to be precise..



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