Windows Explorer keeps crashing

beanyymontana

New member
Local time
9:05 PM
Messages
10
Everytime I attempt to click on something on my desktop or taskbar, etc it says
"Windows Explorer has stopped working" but luckily I can double click and open firefox.
Whenever I try to right click something or open an explorer window it says this and gives me this:

Fault Module Name: SHELL32.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb01
Exception Code: c0000005
Exception Offset: 0037ac87
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Note: I tried to restore my computer to an earlier time but unfortunately I don't have any restore points.
 

My Computer

Computer Manufacturer/Model Number
Dell Latitude E6400
OS
Windows 7
Run System File Checker from a Elevated Command Prompt.

1. Click on Start Button
2. Go to All Programs then Accessories
3. Right on Command Prompt and select “Run as Administrator” from context menu.


Type sfc /scannow and press Enter. Let it run to completion.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
I can't right click anything. I can get to the accessories folder and open it but if I right click something explorer crashes.
 

My Computer

Computer Manufacturer/Model Number
Dell Latitude E6400
OS
Windows 7

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
I have the same problem. In Windows 7 Enterprise, when I right-click certain folders, Windows Explorer crashes. There's no pattern that I can see where some folders will crash Windows Explorer and others will not.

Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.17755, time stamp: 0x4f042c80
Exception code: 0xc0000005
Fault offset: 0x00000000000505cc
Faulting process id: 0x2ae8
Faulting application start time: 0x01cd3dd6c292726c
Faulting application path: c:\Windows\explorer.exe
Faulting module path: c:\Windows\system32\SHELL32.dll
Report Id: 0225591c-a9ca-11e1-aae2-406186bdf89b
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Intel Core2 Quad 2330
Motherboard
P5QL PRO
Memory
8 GB
Graphics Card(s)
GeForce GT 220 1024 PCI-E
Sound Card
Realtek High def
Darryl,
If you have a problem, then please start your own thread so that we can keep everything straight and devoted to the thread starter.

You understanding and cooperation is greatly appreciated.

karl
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
beany,
Your last post was more than 2 months ago.
Is your problem resolved?
karl
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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