Windows Explorer keeps on Crashing?

[wby]

Hi,
I run a 32 bit Windows 7; I was running too much programs at once and then there was a blue screen, saying my computer has crashed and it will restart; when it restarted, a startup repair program started for an hour, and then the windows explorer on my 7 keeps on crashing and restarting perpetually. However, this does not happen in safe mode, how can I fix this? Thanks!

 

[richc46]

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

A clean boot will let you discover what is causing the problem. Once you find out we can help restore it.

Also type event viewer in search and report to us on what it shows.

 

[wby]

I tried following the clean boot steps; I first unchecked all of the non-windows boxes, then half, then the other half - all of them continues to have the same problem. After, I clicked on event viewer but it says the service is unavailable, thanks.

 

[Capt.Jack Sparrow]

Hi,
I run a 32 bit Windows 7; I was running too much programs at once and then there was a blue screen, saying my computer has crashed and it will restart; when it restarted, a startup repair program started for an hour, and then the windows explorer on my 7 keeps on crashing and restarting perpetually. However, this does not happen in safe mode, how can I fix this? Thanks!

Hi Wby, Welcome to SF,

If you had the Blue screen then crash and reboot then it BSOD. You could post us the Dump file so we can find what is going on. Check this link for instructions for posting the dump file
http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Hope this helps

 

[wby]

I cannot system restore because I never created an earlier checkpoint, here is my minidump file

 

[richc46]

You are in good hands The capt will be back to help, shortly.

 

[Capt.Jack Sparrow]

I cannot system restore because I never created an earlier checkpoint, here is my minidump file

Do you find any other Dump file ??
I can't debug it because the one you posted is corrupted

 

[wby]

The minidump folder has a lock on it's icon; does it mean that there are some files I can't access?

 

[Capt.Jack Sparrow]

Nope .. Its just system folder .. You might need to Take Ownership of that folder then copy it paste it on to your Desktop. Then zip it from there and post it

Hope this helps

 

[wby]

It still seems corrupted, but here

 

[Capt.Jack Sparrow]

It still seems corrupted, but here

Sorry Mate that also seems to be corrupted. I guess your best bet would be to do a Repair Install

 

[wby]

how can I do an upgrade if Windows Explorer does not work on my normal Windows and that it cannot upgrade in Safe Mode?

 

[Capt.Jack Sparrow]

You would run a repair by boot by your Windows 7 Disk You could click on the link which would explain you the process

How to Do a Repair Install to Fix Windows 7

 

[wby]

Hi,
I tried doing from Windows first (in safe mode, so it didn't work) and then boot from beginning - when I tried that, it says setup has already began in Windows, so I should resume my setup on Windows, what should I do? Thanks!