Windows explorer not responding?

NegativeKiller

New member
Local time
10:24 PM
Messages
6
Location
Sheffield UK
Ok.
Whenever I log onto the Admin account on windows 7 (rc1 x86) and open the start menu the famous "windows explorer has stopped working" pop-up appears and stops me from doing anything.
Any solutions?
Thanks in advance.
 

My Computer

OS
Windows 7 (RC1) and XP SP3.
CPU
Intel(R) Pentium(R) M Processer 1.73 Ghz
Memory
512 mb (getting an upgrade)
Graphics Card(s)
Nvidia Geforce 6800 Go
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1
Screen Resolution
1440 x 900
Mouse
Synaptics Touchpad
Do you have another account that does work?
 

My Computer

OS
Windows 7 7260 X86
Yes

Yes but that one is starting to play up. it's a standard account.
 

My Computer

OS
Windows 7 (RC1) and XP SP3.
CPU
Intel(R) Pentium(R) M Processer 1.73 Ghz
Memory
512 mb (getting an upgrade)
Graphics Card(s)
Nvidia Geforce 6800 Go
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1
Screen Resolution
1440 x 900
Mouse
Synaptics Touchpad
Now, have you installed anything that makes changes to explorer, or altered any shell files.?
Also go back to the last time it worked, had you installed any new app, or has it always done it from first install.?
 

My Computer

OS
Windows 7 7260 X86
Thanks forgot about uninstalling things.
it was before i installed a couple of programs so i'll go and uninstall em' :D
Thank you.
I'm going to come back with results.
 

My Computer

OS
Windows 7 (RC1) and XP SP3.
CPU
Intel(R) Pentium(R) M Processer 1.73 Ghz
Memory
512 mb (getting an upgrade)
Graphics Card(s)
Nvidia Geforce 6800 Go
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1
Screen Resolution
1440 x 900
Mouse
Synaptics Touchpad
Ta for that on the account now.
it works well a bit slow but hey.
+1 rep for you.
 

My Computer

OS
Windows 7 (RC1) and XP SP3.
CPU
Intel(R) Pentium(R) M Processer 1.73 Ghz
Memory
512 mb (getting an upgrade)
Graphics Card(s)
Nvidia Geforce 6800 Go
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1
Screen Resolution
1440 x 900
Mouse
Synaptics Touchpad
Not working again..

Details..
Files that help describe the problem:
C:\Users\Zach\AppData\Local\Temp\WERF13D.tmp.WERInternalMetadata.xml
C:\Users\Zach\AppData\Local\Temp\WER46C1.tmp.appcompat.txt
C:\Users\Zach\AppData\Local\Temp\WER4C21.tmp.hdmp
C:\Users\Zach\AppData\Local\Temp\WERA955.tmp.reg.txt

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My Computer

OS
Windows 7 (RC1) and XP SP3.
CPU
Intel(R) Pentium(R) M Processer 1.73 Ghz
Memory
512 mb (getting an upgrade)
Graphics Card(s)
Nvidia Geforce 6800 Go
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1
Screen Resolution
1440 x 900
Mouse
Synaptics Touchpad
The Info from the files above.

<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7100 </Build>
<Product>(0x1): Windows 7 Ultimate</Product>
<Edition>Ultimate</Edition>
<BuildString>7100.0.x86fre.winmain_win7rc.090421-1700</BuildString>
<Revision>Unknown</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X86</Architecture>
<LCID>1033</LCID>
</OSVersionInformation>

<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>Explorer.EXE</Parameter0>
<Parameter1>6.1.7100.0</Parameter1>
<Parameter2>49ee918d</Parameter2>
<Parameter3>apphelp.dll</Parameter3>
<Parameter4>6.1.7100.0</Parameter4>
<Parameter5>49eea4c3</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>0000ad93</Parameter7>
</ProblemSignatures>

<DynamicSignatures>
<Parameter1>6.1.7100.2.0.0.256.1</Parameter1>
<Parameter2>2057</Parameter2>
<Parameter22>a7aa</Parameter22>
<Parameter23>a7aa91f17ea749d42a4de3b390fa5b3d</Parameter23>
<Parameter24>a7aa</Parameter24>
<Parameter25>a7aa91f17ea749d42a4de3b390fa5b3d</Parameter25>
</DynamicSignatures>

<SystemInformation>
<MID>8E890CBA-AB5F-4757-8937-10A7B44FBD0E</MID>
<SystemManufacturer>FUJITSU SIEMENS</SystemManufacturer>
<SystemProductName>Amilo M3438 Series</SystemProductName>
<BIOSVersion>1.10C</BIOSVersion>
</SystemInformation>
</WERReportMetadata>

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="CMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="kernel32.dll" SIZE="857088" CHECKSUM="0xD602DD12" BIN_FILE_VERSION="6.1.7100.0" BIN_PRODUCT_VERSION="6.1.7100.0" PRODUCT_VERSION="6.1.7100.0" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7100.0 (winmain_win7rc.090421-1700)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD6C3B" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7100.0" UPTO_BIN_PRODUCT_VERSION="6.1.7100.0" LINK_DATE="04/22/2009 05:07:26" UPTO_LINK_DATE="04/22/2009 05:07:26" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" FILE_ID="00002f719c35ecc1806ed3dce9f6e33c886eee82999e" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="1286656" CHECKSUM="0xD70B3137" BIN_FILE_VERSION="6.1.7100.0" BIN_PRODUCT_VERSION="6.1.7100.0" PRODUCT_VERSION="6.1.7100.0" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7100.0 (winmain_win7rc.090421-1700)" ORIGINAL_FILENAME="ntdll.dll.mui" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13C74D" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7100.0" UPTO_BIN_PRODUCT_VERSION="6.1.7100.0" LINK_DATE="04/22/2009 05:09:02" UPTO_LINK_DATE="04/22/2009 05:09:02" EXPORT_NAME="ntdll.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" FILE_ID="000068a06de666e0067422237dbef20b435db82de55d" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
</EXE>
</DATABASE>
<EXE NAME="apphelp.dll" FILTER="CMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="apphelp.dll" SIZE="291840" CHECKSUM="0xC0EEA064" BIN_FILE_VERSION="6.1.7100.0" BIN_PRODUCT_VERSION="6.1.7100.0" PRODUCT_VERSION="6.1.7100.0" FILE_DESCRIPTION="Application Compatibility Client Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7100.0 (winmain_win7rc.090421-1700)" ORIGINAL_FILENAME="Apphelp" INTERNAL_NAME="Apphelp" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56D0D" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7100.0" UPTO_BIN_PRODUCT_VERSION="6.1.7100.0" LINK_DATE="04/22/2009 05:01:55" UPTO_LINK_DATE="04/22/2009 05:01:55" EXPORT_NAME="apphelp.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" />
</EXE>


HKLM\System\CurrentControlSet\Control\Session Manager\AppCompatCache



</DATABASE>
 
Last edited:

My Computer

OS
Windows 7 (RC1) and XP SP3.
CPU
Intel(R) Pentium(R) M Processer 1.73 Ghz
Memory
512 mb (getting an upgrade)
Graphics Card(s)
Nvidia Geforce 6800 Go
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1
Screen Resolution
1440 x 900
Mouse
Synaptics Touchpad
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