Solved Windows explorer not responding

[Kumaranil1918]

I had this pblm of windows explorer not responding 1year back wenever i try to open a folder containing videos.. Then i formatted windows and installed windows 7 again it was working fine but suddenly from 3 or4 days back i am experiencing d same pblm wen i copied some video files from my frnd.. I m not able to access any folder containing videos.. Is it some kind of virus??? Always it not working properly wen i access videos in a particular folder... I have to start task mngrn end process explorer.exen start again.. Does anyone have a solution.. Tell me wat to do... Should i format windows again???Pls help me...

 

[koolkat77]

what program and codecs do you use for playing your videos?

 

[Kumaranil1918]

I normally use vlc media player ver 1.1.11 but i hav installed many players like mpc,gom,km playres,etc..

 

[Dinesh]

Use Process Explorer and find out what's running under Explorer.exe process.

 

[Kumaranil1918]

Use Process Explorer and find out what's running under Explorer.exe process.

How to find wats running under explorer.exe it is showing explorer as a folder symbol..

 

[Kumaranil1918]

There r many things runnning... wat should i do now??

 

[Dinesh]

Can you post a screenshot of what's running under Explorer.exe using Process Explorer?

 

[GianniDPC]

Try to clean it with CCleaner - Optimization and Cleaning - Free Download (clean registry + run cleaner)

 

[Kumaranil1918]

explorer

Can you post a screenshot of what's running under Explorer.exe using Process Explorer?

I hav taken screenshots..

 

[Dinesh]

There is no suspicious thread running under explorer.exe. As rightly pointed by Koolkat, uninstall all media players and reboot the system. Then try to access the video folders. Its probably due to bad codecs.

 

[Kumaranil1918]

Try to clean it with CCleaner - Optimization and Cleaning - Free Download (clean registry + run cleaner)

I use ccleaner frequently.. I hav tried cleaning & fixing registry issues but alll in vain..

 

[Kumaranil1918]

There is no suspicious thread running under explorer.exe. As rightly pointed by Koolkat, uninstall all media players and reboot the system. Then try to access the video folders. Its probably due to bad codecs.

K. I wil try n let u kno wat happened..

 

[Kumaranil1918]

There is no suspicious thread running under explorer.exe. As rightly pointed by Koolkat, uninstall all media players and reboot the system. Then try to access the video folders. Its probably due to bad codecs.

K. I wil try n let u kno wat happened..

Tanx dude... I uninstalled gom,mpc & kmplayer except vlc.. I dint restart but its working.. Now i'm able to go inside the folders containing videos..

 

[Dinesh]

There is no suspicious thread running under explorer.exe. As rightly pointed by Koolkat, uninstall all media players and reboot the system. Then try to access the video folders. Its probably due to bad codecs.

K. I wil try n let u kno wat happened..

Tanx dude... I uninstalled gom,mpc & kmplayer except vlc.. I dint restart but its working.. Now i'm able to go inside the folders containing videos..

Awesome. Glad to hear you got it sorted out.

 

[koolkat77]

i was going to reply to the thread again, would tell you to remove all the other players and just keep the one you use most. but when i saw Dinesh post.. i thought let it be, let the expert take care of it glad you got it sorted

 

[Kumaranil1918]

Tank u 4 ur help... But i hav another pblm regarding windows explorer not responding... Pls help me solve this also..
Wenever i try opening cmd prompt in administrative mode by typin cmd in windows search & click ctrl+shift+enter,cmd prompt is opening in administrative mode but error comes windows explorer not responding.. It is asking to restart windows explorer.. wat shall i do??

 

[Dinesh]

I remembered having issues with Windows Explorer randomly crashing without any reason. I also tried to reinstall Windows but it again gave the same errors even on fresh installs. So ultimately, I had to change and burn Windows 7 on a diff DVD and then install Windows all over again which finally got rid of this issue. Its strange but that worked at least for me.

For your issue, try running an anti virus scan to check for infections. Also open cmd prompt with admin rights and run sfc /scannow to fix any errors with the file system.

 

[koolkat77]

have you tried it normally?
like right click and run as administrator?how long has it been since you installed your windows?

 

[Kumaranil1918]

I'm not sure i think its been 1yr since i installed this windows as i said above videos folder was not working.. So i had to reinstall windows....

 

[koolkat77]

1 year is long. download speccy from here Speccy - System Information - Free Download and install the program.
run it and click on the operating system tab, it shows the date you installed your OS