Windows Explorer Previews all blank

nabilalk

New member
Power User
Local time
1:26 AM
Messages
299
I have lost the ability to preview any files other than pictures in Windows Explorer. What can I do to restore the previews? Thanks!

Update: I tried a System Restore to a point before the problem started and that did not work. I created a new account and was unable to view any Explorer previews other than picture files. Please help.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
What was the last thing you did on your computer? Did you reset something, download an application, use a registry cleaner?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
I have lost the ability to preview any files in explorer. What can I do to restore the previews? Thanks!

Use System Restore to go back to before the problem occurred if possible.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate RTM (Technet)
CPU
3.00 gigahertz Intel Core2 Duo E8400
Motherboard
ASUSTeK Computer INC. P5K/EPU Rev 1.xx
Memory
4GB
Graphics Card(s)
ATI Radeon X1950 Pro
Sound Card
Built in HD Audio
Monitor(s) Displays
22" Gateway LCD
Screen Resolution
1920 x 1200
Hard Drives
ST3160023A [Hard drive] (160.04 GB) -- drive 0, rev 8.01, ST3500630AS [Hard drive] (500.11 GB) -- drive 2, rev 3.AAK
ST3500630AS [Hard drive] (500.11 GB) -- drive 1, rev 3.AAK
Keyboard
Logitech G11
Mouse
Microsoft Wireless Laser Mouse 5000
Internet Speed
13.44 Mbps
I'm not a fan of System Restore. In the past, problems have arisen after using it, and I see it as a last resort. Am I being paranoid? As far as what I changed, I installed Adobe Acrobat, Photoshop, but thats it. I use CCleaner to clean temp files every now and again, but that shouldn't have changed anything.
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
I installed Adobe Acrobat, Photoshop
This may have taken over your 'previews'
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Check Control panel > Folder Option and make sure on the View tab that always show icons,.never thumbnails is unchecked

and Show Previews handlers is checked
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Check Control panel > Folder Option and make sure on the View tab that always show icons,.never thumbnails is unchecked

and Show Previews handlers is checked
Both of those settings are set as you suggested. I can preview images, however, I have lost previews for Microsoft Office documents, pdf's, mp3's, video files, even .txt files.
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
Still no solution to this problem.

Anyone have any other suggestion for this problem? I don't want to reinstall Windows just to fix this. Thanks.
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
When you say "preview for mp3 files", are you referring to a graphic or the ability to make changes to the ID2 tags, such as Genre, Artist Album, Contributing Artist, etc?
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Have you checked what Jacee told you about earlier?
 

My Computer

Computer Manufacturer/Model Number
Self Build 64bit
OS
Vista Ult64, Win7600
CPU
Intel Core 2 Quad Q6600 @ 2400 MHz 64bit OS
Motherboard
Asus P5E3 Deluxe WiFi @p 64 bit OS
Memory
4096 MB DDR3-SDRAM
Graphics Card(s)
ATI Radeon HD 3870 Series x2 Crossfired
Sound Card
Realtek on board
Monitor(s) Displays
Samsung SyncMaster - 23 inches
Screen Resolution
1680x1050 pixels at 60 Hz in True Colors
Hard Drives
Hitachi (250 GB)/Samsung 750 GB. /Barracuda 160 GB.
My Book 1 TB external..
PSU
Cooler Master 1000w
Case
Cooler Master Cosmos 1000.
Cooling
Fans and fresh air,
Keyboard
Wireless
Mouse
Wireless
Internet Speed
Never fast enough
Other Info
I use a Magnum.
When you say "preview for mp3 files", are you referring to a graphic or the ability to make changes to the ID2 tags, such as Genre, Artist Album, Contributing Artist, etc?
I'm referring to the preview that is supposed to show up in the Explorer preview pane. My preview pane is completely blank (see screenshot), however, if I double-click on the blank area, the song is played in Windows Media Player. So there is a preview being detected, it is just blank. Likewise for Word docs, PDF's etc. If I double-click on the blank areas, the files open up in their default applications. Thanks for your help.
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
Have you checked what Jacee told you about earlier?
Yes. Those options were already set as Jacee specified they should be.
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
In the start menu search, type in "appearance and performance", then press enter.
Find the option in the screenshot below:
View attachment 46556
Make sure this is ticked.

Dom.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
The Dominator?
OS
Windows Seven Ultimate
CPU
AMD Piledriver FX 8320 @ 3.5GHz
Motherboard
ASUS M5A97 EVO R2.0
Memory
Crucial Ballistix 8GB 1600 MHz DDR3
Graphics Card(s)
ASUS GeForce GTX 970 Strix Edition @ 1.114 GHz
Sound Card
Integrated
Monitor(s) Displays
LG 23EA63V 23" IPS 1080p Monitor
Screen Resolution
1920x1080
Hard Drives
Samsung SSD 840 EVO 120 GB
1x WD GreenPower 500GB 7200RPM
1 External HDD 1TB
PSU
Corsair CX500
Case
Zalman Z9 Plus
Cooling
CPU - Corsair Hydro H80i, Case - 3x Aerocool Shark Edition
Keyboard
Xenta Backlit Keyboard (Not very good!)
Mouse
Logitech G400
Internet Speed
Download: 7 mb/s Upload: 0.76 mb/s
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Overclockers UK Desk Pad 89 x 45 cm
1200x730x600mm Desk
Using Virtual Audio Cable to split stereo sound into Audio Technica ATH-M50 headphones and Logitech X-530 speakers.
If you're referring to the picture on the left side, it depends what it's associated with and there must be a file named folder.jpg to give you the preview you want.

I usea program that gives the bitrate. That"s why you don't see a preview for my mp''s

Other than that, I don't know what you are referring to.
 

Attachments

  • mp3.JPG
    mp3.JPG
    13.4 KB · Views: 19

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
In the start menu search, type in "appearance and performance", then press enter.
Find the option in the screenshot below:
View attachment 46556
Make sure this is ticked.

Dom.
Dom, the attachment took me to a broken link. Could you post another screen or describe which option you are referencing?
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
If you're referring to the picture on the left side, it depends what it's associated with and there must be a file named folder.jpg to give you the preview you want.

I usea program that gives the bitrate. That"s why you don't see a preview for my mp''s

Other than that, I don't know what you are referring to.
I am referring to the preview pane on the right-hand side. As you will see from my screenshot, the Right-hand side is completely blank. However, if I double click on the blank area, the mp3 file or avi file, or pdf, doc, etc... open in their respective programs. However, I cannot scroll through PDFs, Docs, Txt documents etc... with the preview pane, and I used to be able to do so.
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive
Have you tried changing the view to medium icons?

I cannot scroll through PDFs, Docs, Txt documents etc... with the preview pane, and I used to be able to do so

In what operating system?
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Have you tried changing the view to medium icons?

I cannot scroll through PDFs, Docs, Txt documents etc... with the preview pane, and I used to be able to do so
In what operating system?
Win 7 Pro x64. And yes, I just tried all views, including medium icons, and the preview pane is blank for every filetype except for pictures.
 

My Computer

Computer Manufacturer/Model Number
Gateway M6827
OS
Win 7 Professional 32-bit
CPU
Intel Core 2 Duo CPU T5750 @ 2.00 GHz
Memory
3GB
Monitor(s) Displays
ViewSonic Vx900
Screen Resolution
1280x1024
Hard Drives
150GB Hard Drive

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
The Dominator?
OS
Windows Seven Ultimate
CPU
AMD Piledriver FX 8320 @ 3.5GHz
Motherboard
ASUS M5A97 EVO R2.0
Memory
Crucial Ballistix 8GB 1600 MHz DDR3
Graphics Card(s)
ASUS GeForce GTX 970 Strix Edition @ 1.114 GHz
Sound Card
Integrated
Monitor(s) Displays
LG 23EA63V 23" IPS 1080p Monitor
Screen Resolution
1920x1080
Hard Drives
Samsung SSD 840 EVO 120 GB
1x WD GreenPower 500GB 7200RPM
1 External HDD 1TB
PSU
Corsair CX500
Case
Zalman Z9 Plus
Cooling
CPU - Corsair Hydro H80i, Case - 3x Aerocool Shark Edition
Keyboard
Xenta Backlit Keyboard (Not very good!)
Mouse
Logitech G400
Internet Speed
Download: 7 mb/s Upload: 0.76 mb/s
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Overclockers UK Desk Pad 89 x 45 cm
1200x730x600mm Desk
Using Virtual Audio Cable to split stereo sound into Audio Technica ATH-M50 headphones and Logitech X-530 speakers.
Look over the attached screen shot. Is this what you are referring to?
 

Attachments

  • folderpreview.JPG
    folderpreview.JPG
    80.8 KB · Views: 14

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Back
Top