windows features disappeared!

[windstory]

My system is windows 7 x64 ultimate.
I have lost "windows features on or off" at Programs and Features as attached picture.

Any comment on this problem would be appreciated.

 

[septprince]

I think it is just taking sometime time to load. It will appear after some times...

 

[windstory]

I think it is just taking sometime time to load. It will appear after some times...

That picture's made after "Please wait...."

 

[Sammy]

Yeah, it's slow sometimes for me also, just give it some time and it will show up. You can try to cancel it and start it again and see what happens.

 

[Brink]

Hello Windstory,

If it does not load up after a bit, then see if running a sfc /scannow command may be able to help. If not, then a repair install should.

Hope this helps,
Shawn

 

[streetwolf]

"Windows Modules Installer" service has to be running so I've been told.

 

[Dwarf]

This function depends on one of the services being available and operational. To check this, click on the start orb and type Services into the search box. Right-click on the program, select Run as administrator and provide administrative credentials. When the program starts, scroll down the list and double click on Windows Modules Installer. Check to see that the settings are as shown below. These are the default settings for that service. If not, correct them and click OK. You can now close the Services program.

 

[Sammy]

windstory are you running a custom version of Windows 7?

The only reason I ask is because is many services get disabled in custom versions that are needed for things like this that people may need/want to use while some people may not be fully aware of this fact.

 

[Dwarf]

As long as this service is listed, you should be able to adjust its settings. It does not depend on any other services; nor do any others depend on it.

 

[windstory]

Dwarf/I checked "Windows Modules Installer"' properties, then it is set as you shown int the pictures.

Brink/ I've tried "sfc /scannow", but not worked. I should try "repair install".

Sammy/ I didn't install custom version.

 

[Dinesh]

You could try a system restore to see it gives back all the features.

 

[Dwarf]

Are you saying that it still isn't working?

 

[Brink]

Dwarf/I checked "Windows Modules Installer"' properties, then it is set as you shown int the pictures.

Brink/ I've tried "sfc /scannow", but not worked. I should try "repair install".

Sammy/ I didn't install custom version.

Windstory,

Double check the Windows Modules Installer service as Dwarf suggested above to make sure it is set to started and automatic first, if it is, then try the repair install.

 

[Dwarf]

You can try to see if following what I did (see below) can help to trigger it to work again.

I checked this by firstly stopping and disabling the service and then trying to get the Turn Windows features on and off panel to populate. It didn't, and remained blank. I then set the service back to Manual. It still showed the service as Stopped, but as soon as I accessed the above features panel, it automatically switched to Started and the panel populated normally.

When making adjustments to service settings, make sure that you do so in an account with administrative privileges.

 

[Dwarf]

Just another point. Between the time when this last worked and now, have you made any changes whatsoever to your system, either in hardware or software?

 

[windstory]

Dwarf/

I installed Remote Server Administration Tools for Windows 7 -"Windows6.1-KB958830-x64.msu".

And, after 2 days uninstalled it by unchecking at "Turn Features on or off".

 

[Dwarf]

So you're saying that the feature worked before you installed this tool, whilst you had this tool installed and that you were able to uninstall this tool using this feature, after which the feature stopped working? Try reinstalling this tool and see if this feature returns.

 

[Dwarf]

Referring back here, you can see that it refers to the following executable C:\Windows\servicing\TrustedInstaller.exe. Check to make sure that this file is still on your system.

 

[windstory]

Dwarf/ The file "C:\Windows\servicing\TrustedInstaller.exe" exist.

And I reinstalled "Windows6.1-KB958830-x64.msu", however still "Turn Features on or off" isempty.

 

[Brink]

Windstory,

I would go ahead and try the repair install then.