Windows forgot I have a CD-ROM drive???

[Govindp]

My computer will boot from bootable CD-Drives, so it's not a physical / plugged inproblem, however, when I go to My Computer in Windows 7, there is no CD-Drive listed!!!

If I insert a CD, I can hear it spin, but nothing happens. no drive pops up, etc.
How can I fix this?

 

[ryo]

hello and welcome.
check into your BIOS. is it detect or not. and if not, make sure that the jumper is set right.

 

[Govindp]

Nevermind, I fixed it

It was registry problem that I should have forseen.

 

[karlsnooks]

Is this an internal or external CD drive?

Here are a couple of links related to your problem:
CD/DVD - can't read or write media
CD/DVD - missing or is not recognized

Here are some links which just may fix the problem:
MS - Windows 7 Solution Center
MS Fix it Solution Center

 

[Pusspa]

Nevermind, I fixed it

It was registry problem that I should have forseen.

care to enlighten us on the fix, this will help others who read this thread.

 

[Govindp]

It was a problem in the registry key HKEY_LOCAL_MACHINE\SYSTEM\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

I manually deleted one of the drivers which affected initializing the CD-Rom drive at boot time, but the registry thought it was still there.

By blanking the UpperFilter and LowerFilter keys and rebooting, the drives now work successfully.

 

[karlsnooks]

Thanks for the feedback.

 

[ryo]

glad hear it sorted and thanks for the sharing.

 

[Eldorado]

I am having the exact same problem but am not sure how to access the registry key and go through the steps to blank the different filters.

How can I get my cd drive to work?

The drive is a Toshiba 2565GSX, and when I go into device manager and look at it's properties it shows a location of 0. If someone could help explain the steps to fix this problem that would be great!

 

[ryo]

hello can you take snapshot on your device manager??