Windows Genuine Advantage Problems!

[jeremyleroy96]

Okay so everything ran great until i restarted my computer. My fingerprint reader was not detected and when i typed my password. I saw the "genuine" error (0x80007000d). When i go reenter my code and it said it was invalid. Is it a virus or is it something it is a bit upsetting.

 

[Tews]

Did you get your copy of Windows from

a. Microsoft
b. Other

 

[jeremyleroy96]

I requested it free from hp i was a qualifying laptop

 

[Tews]

I would recommend doing a repair install .. see Brinks tutorial on this -=> here

 

[jeremyleroy96]

Well if is it possible that someone else used my product key? I really don't think that will help unless it is a virus.

 

[Tews]

Good luck with your problem... You have to be willing to at least try solutions offered...

 

[jeremyleroy96]

Haha, Sassy. Well i guess i could "try" but i don't wanna have to reinstall things if it doesn't work but i will try it and get back to you.

 

[Tews]

this will not effect your program files or any other programs you may have installed. It will repair your system files. However, it may become necessary to do a clean install, but lets get the easiest solution out of the way first.

 

[jeremyleroy96]

It says "Windows installation has encountered an unknown error and can not continue" Which could be because of me being "non legal"

 

[Tews]

Does it give you an error code?

 

[jeremyleroy96]

Nope.

 

[Tews]

Unless you are willing to live with your OS the way it is now, then a clean re-install of Windows is called for... You can try running a full scan with your Anti-Virus and see if that helps, but it looks like you have a decision to make... sorry I couldn't be of more help..

 

[jeremyleroy96]

No I appreciate the help. I will look into it more make some calls to Microsoft. Then maybe i will have to restore

 

[severedsolo]

anybody else noticed that its only genuine copies of windows that WGA flags up as illegal?

 

[jeremyleroy96]

anybody else noticed that its only genuine copies of windows that WGA flags up as illegal?

Haha indeed. I am now looking into illegal allternatives if anybody knows of any . I need it to get my antivirus working again, fingerprint reader, etc. I don't wanna get ban from this great forum though

 

[jeremyleroy96]

I hate to double post but i know why I cant do a repair install it's because I need a genuine OS to upgrade! Anybody know a work around?